Hi, Our Ignition Gateway is experiencing an abnormal amount of Blocked threads; database access seems to be the most affected by it, causing a few of our Gateway Timer Scripts that perform some sort of DB access to run extremely slow. The database instance is functioning normally otherwise. [imag…

It looks like something in the production model is hung up waiting to get a response from your MSSQL database - I would check with Sepasoft support: https://www.sepasoft.com/support/ I’ll also tag @mark.french , in case this is a known issue. You may need to restart the gateway, or at least the con…

Hi @oscar.salcedo , I’ve passed this info to support to have them take a look at the thread dump. Not sure if it’s related to our module(s), but happy to assist debugging via our support channel. Thanks for tagging me @paul-griffith !

Thanks. I saved the database connection entries to force a reconnect, but it did not seem to help any. We did restart the Gateway after exhausting all possible options. The system seems mostly stable at the time. We have opened a ticket and working with IA support now. Thanks, Oscar.

@oscar.salcedo Were you able to root cause this issue ? I have a similar problem, I have a gateway timer script that reads messages from kafka and runs update queries on the database. The script runs on a dedicated thread. The script and the store and forward thread often go into a state of blocked.…

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