Switched over to Office365, need help setting up email?

We just switched SMTP providers from a local company to Office365. I’m trying to set up the email errors again (along with our email connection strings for system.net.sendEmail) but right now I cannot get it working. My settings for the email error report are

and I get these errors

Gateway	01Jun2020 15:08:34	Unable to email error report.
com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MN2PR03CA0011.namprd03.prod.outlook.com]

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2202)

at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1693)

at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1194)

at javax.mail.Transport.send0(Transport.java:254)

at javax.mail.Transport.send(Transport.java:124)

at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:245)

at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:124)

at com.inductiveautomation.ignition.gateway.servlets.Gateway.runReportError(Gateway.java:925)

at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:475)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:335)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:530)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626)

at java.base/java.lang.Thread.run(Unknown Source)

and

Gateway	01Jun2020 15:08:34	ERROR(500): Unable to email error report.
com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [MN2PR03CA0011.namprd03.prod.outlook.com]

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2202)

at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1693)

at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1194)

at javax.mail.Transport.send0(Transport.java:254)

at javax.mail.Transport.send(Transport.java:124)

at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:245)

at com.inductiveautomation.ignition.gateway.script.GatewayNetUtilities.sendEmail(GatewayNetUtilities.java:124)

at com.inductiveautomation.ignition.gateway.servlets.Gateway.runReportError(Gateway.java:925)

at com.inductiveautomation.ignition.gateway.servlets.Gateway.doPost(Gateway.java:475)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at com.inductiveautomation.ignition.gateway.bootstrap.MapServlet.service(MapServlet.java:86)

at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:852)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)

at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)

at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:335)

at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:61)

at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:126)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)

at org.eclipse.jetty.server.Server.handle(Server.java:530)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:347)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:256)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:102)

at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:247)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.produce(EatWhatYouKill.java:140)

at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)

at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:382)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:708)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:626)

Any thoughts? Anyone else set up a Office365 SMTP with their gateway?

Error reporting emails don’t support SSL/TLS (I think there’s another thread about this).

I wouldn’t be surprised if O365 or many other providers won’t let you send mail without a secure connection.

edit: Error Reporting SSL Email