# 7.2.1 stale data and other issues

**URL:** <https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572>\
**Category:** Ignition\
**Created:** [January 28, 2011, 2:18pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572 "2011-01-28T14:18:40Z")\
**Posts on this page:** 8\
**Page:** 2

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 23, 2011, 4:23pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/21 "2011-02-23T16:23:04Z")

</div>

Possibly. But there’s not much you can do about tags @ 100ms going stale when you have max response times from the PLC as high as 3,000ms, other than a larger than advisable stale threshold setting. Or running at a slower rate than 100ms.

However, if you are having problems with the tags @ 1,000ms then yes, this could help things out.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 23, 2011, 4:56pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/22 "2011-02-23T16:56:08Z")

</div>

7.2.4-beta3 is building and uploading right now. When it’s done it would be great if you guys could grab it and see if it addresses each of your issues.

---

<div class="post-metadata">

**Author:** ![AutomationNC](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AutomationNC](https://forum.inductiveautomation.com/u/AutomationNC)\
**Post date:** [February 23, 2011, 7:09pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/23 "2011-02-23T19:09:20Z")

</div>

I’m not really worried about the 100ms tag. I only have one and it really doesnt have to stay at that speed. The 1000ms tags are the ones im concerned about.

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 23, 2011, 7:18pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/24 "2011-02-23T19:18:18Z")

</div>

Ok 7.2.4-beta3 is up. If you are still having stale values we’ll take a closer look and try to figure out what’s going on. If it comes down to it would you be able to call into support and do a GoToMeeting?

---

<div class="post-metadata">

**Author:** ![AutomationNC](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AutomationNC](https://forum.inductiveautomation.com/u/AutomationNC)\
**Post date:** [February 25, 2011, 3:49pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/25 "2011-02-25T15:49:16Z")

</div>

Kevin, You were going to check this on a local OSX machine. Any update on this? I loaded the beta4 and it actually increased my max times. The 1000ms is up to almost 9 sec max. Thats almost 3 seconds more than the beta3 that you and I looked in our web meeting.

---

<div class="post-metadata">

**Author:** ![aidamcg](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@aidamcg](https://forum.inductiveautomation.com/u/aidamcg)\
**Post date:** [February 28, 2011, 9:58am UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/26 "2011-02-28T09:58:49Z")

</div>

Hi

I have twice tried to do the upgrade and have had issues both times. The first time was due to the active X issue but last Friday I upgraded and all seemed ok until last night when stale tags was an issue with some of my devices. I have no scan class below 1000ms as was mentioned as a possible issue in earlier posts. 2 out of four exact same devices on the same network had stale tags. I could not get them to come back on line no matter what I did. I also tried refreshing and deleting/re adding the device but it threw up an internal error and similarly it would not allow the editing of existing devices. I had to go back to 7.1.8 and all is ok again.

Aidan

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [February 28, 2011, 4:22pm UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/27 "2011-02-28T16:22:13Z")

</div>

> [@AutomationNC](#):
>
> Kevin, You were going to check this on a local OSX machine. Any update on this? I loaded the beta4 and it actually increased my max times. The 1000ms is up to almost 9 sec max. Thats almost 3 seconds more than the beta3 that you and I looked in our web meeting.

I brought my MacBook Pro in today, I'll try it out and let you know.

[quote="aidamcg"]Hi

I have twice tried to do the upgrade and have had issues both times. The first time was due to the active X issue but last Friday I upgraded and all seemed ok until last night when stale tags was an issue with some of my devices. I have no scan class below 1000ms as was mentioned as a possible issue in earlier posts. 2 out of four exact same devices on the same network had stale tags. I could not get them to come back on line no matter what I did. I also tried refreshing and deleting/re adding the device but it threw up an internal error and similarly it would not allow the editing of existing devices. I had to go back to 7.1.8 and all is ok again.

Aidan[/quote]

There have been some issues around the driver re-establishing a connection after one has gone down for any reason. These issues have been resolved as far as all testing has shown in 7.2.4-beta5, which is uploading right now. If you install this and still have issues the support guys would be glad to do a GoToMeeting with you and take a look.

---

<div class="post-metadata">

**Author:** ![aidamcg](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@aidamcg](https://forum.inductiveautomation.com/u/aidamcg)\
**Post date:** [March 1, 2011, 8:08am UTC](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572/28 "2011-03-01T08:08:28Z")

</div>

Hi Kevin

I will not be able to test it out again until the weekend at the earliest as it is in a production environment and is relied upon heavily. It also causes me loads of issues with inaccurate and missing data when it does not work correctly. A go to meeting is not really an option for me as I am on GMT and the system is in use during the week.

Thanks

Aidan

[Previous page](https://forum.inductiveautomation.com/t/7-2-1-stale-data-and-other-issues/2572.md?page=1)
