# 7.9.10 Gateway Faulted. Won't start **URL:** \ **Category:** Ignition\ **Created:** [January 22, 2019, 3:04pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040 "2019-01-22T15:04:37Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 3:04pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/1 "2019-01-22T15:04:37Z")
Gateway faulted out on me yesterday, refuses to re-start. Not having any luck finding a solution. Wrapper.log attached.[wrapper.log](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/638c070ff88edb8797e969341b14e6b5bb36cf54.log) (1.6 MB) Thanks, Ron ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [January 22, 2019, 3:13pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/2 "2019-01-22T15:13:40Z")
Bleh… I’ve only got a crappy work around for you at the moment: try removing the MySQL JDBC jar from `user-lib/jdbc` (I think?) and starting the gateway. I need to ask around but this might only be fixable by upgrading to 7.9.11 beta or downgrading back to 7.9.9. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [January 22, 2019, 4:18pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/3 "2019-01-22T16:18:43Z")
This looks like an issue that should be fixed in 7.9.11, but could I get some more info on your system? First, what version of Java are you using on the gateway? Also, is this a “fresh” Ignition install (that started on 7.9.10) or did you upgrade from a previous version, or restore a .gwbk? ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 5:18pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/4 "2019-01-22T17:18:39Z")
Java version 8 Update 201 build 1.8.0\_201-b09. Kind of a fresh install of Ignition. Installed it last week to take my core test with. Uninstalled an earlier (don’t remember which) version before installing. Restored core test backup Ignition7.9CoreTroubleshooting.gwbk Was working on Friday and yesterday, Made a change to map the database connection to my local copy of MySQL and everything said valid. Shut down to work on other things, and wouldn’t start back up after that. ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 5:40pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/5 "2019-01-22T17:40:46Z")
Also forgot to mention, MySQL version 5.7.15, if that’s of any value to you. ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [January 22, 2019, 5:42pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/6 "2019-01-22T17:42:16Z")
Hmm, you may need to replace the jdbc driver (that came from the test .gwbk file) with a new version from MySQL: [https://dev.mysql.com/downloads/connector/j/8.0.html](https://dev.mysql.com/downloads/connector/j/8.0.html) Use this KBA for reference on what changes you may need to the connection string: [https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/125/0/connection-errors-when-configuring-mysql-80-database-in-ignition](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/125/0/connection-errors-when-configuring-mysql-80-database-in-ignition) ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 6:13pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/7 "2019-01-22T18:13:35Z")
Applied the upgrade to MySQL drivers, but Ignition web interface wont start. Gateway still faulted so I cant apply the rest of the fix shown in KBA article. Is this setting stored somewhere in a text file where I can change it manually? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [January 22, 2019, 6:16pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/8 "2019-01-22T18:16:20Z")
Is it the same error in the wrapper.log? Could you upload it again? ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 6:19pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/9 "2019-01-22T18:19:29Z")
[wrapper.log](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/88fb254b63d45b56c9aa8ff7d6586279583b8aa7.log) (20.8 KB) ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 22, 2019, 7:26pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/10 "2019-01-22T19:26:04Z")
Should I try the 7.9.11 version? ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 23, 2019, 11:49am UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/11 "2019-01-23T11:49:35Z")
Direction to proceed? ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [January 23, 2019, 3:48pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/12 "2019-01-23T15:48:39Z")
I would get in contact with support - they should be able to guide you through getting things working - you’ll need to use a command-line tool to manually edit the internal database, which is a risky (and non-trivial) operation. You could also try using the gateway control utility to get a gateway backup, then restoring it disabled. ---
**Author:** ![rrindahl](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rrindahl](https://forum.inductiveautomation.com/u/rrindahl)\ **Post date:** [January 24, 2019, 4:11pm UTC](https://forum.inductiveautomation.com/t/7-9-10-gateway-faulted-wont-start/22040/13 "2019-01-24T16:11:09Z")
Never did get a response from the Support portal. But restored an old backup and re-configured the database connection. It now appears that tag histories are not storing correctly. Database connection is valid according to status and configuration screens, but tables are not automatically creating. New Log file attached.[wrapper.log](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/f74eb43156b57389c1e3359b500464fc64f4af36.log) (42.5 KB)