# 8.1.1 windows x64 installer crashes after the user elevation prompt

**URL:** <https://forum.inductiveautomation.com/t/8-1-1-windows-x64-installer-crashes-after-the-user-elevation-prompt/42045>\
**Category:** Ignition\
**Created:** [January 7, 2021, 8:48pm UTC](https://forum.inductiveautomation.com/t/8-1-1-windows-x64-installer-crashes-after-the-user-elevation-prompt/42045 "2021-01-07T20:48:23Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Matrix\_Engineering](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/matrix_engineering/32/19781_2.png) [@Matrix\_Engineering](https://forum.inductiveautomation.com/u/Matrix_Engineering)\
**Post date:** [January 7, 2021, 9:29pm UTC](https://forum.inductiveautomation.com/t/8-1-1-windows-x64-installer-crashes-after-the-user-elevation-prompt/42045/3 "2021-01-07T21:29:58Z")

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> [@\[BUG-1171\] "An Issue has been detected" During Upgrade to 8.1](http://forum.inductiveautomation.com/t/bug-1171-an-issue-has-been-detected-during-upgrade-to-8-1/40810/2):
>
> no its not, is there anything in the install.log? if you have existed the installer it will be in the install dir, otherwise it will be in ~/.ignition/install

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