# 8.3.7 "Launch Designer" button not working

**URL:** <https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022>\
**Category:** Ignition\
**Created:** [June 16, 2026, 10:34pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022 "2026-06-16T22:34:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![peter](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@peter](https://forum.inductiveautomation.com/u/peter)\
**Post date:** [June 16, 2026, 10:34pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022/1 "2026-06-16T22:34:39Z")

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I've just upgraded my test system to 8.3.7 and so far it looks OK.

However ... when I open the GW website and click on the "Launch Designer" button at the top right of the screen:

 ![Screenshot 2026-06-16 at 4.24.28 PM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/f/efc6a6670fc18a63da616d969df785defd7c3e2f.png)

If I am doing this from Microsoft Edge (v149.0), it opens a tab that has the address of:

> designer://192.xxx.y.zz:8088?insecure=true

And nothing happens. (and 192.xxx.y.zz is the IP address of my GW)

If I do the same thing in Safari (v26.5) I get this dialog box:

 ![Screenshot 2026-06-16 at 4.28.55 PM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/9/491a49303430638b173ef4257c9b2ffce9e26d35.png)

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 16, 2026, 10:36pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022/2 "2026-06-16T22:36:27Z")

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You'll have to install the [Designer Launcher](https://www.docs.inductiveautomation.com/docs/8.3/launchers-and-workstation/designer-launcher) on your machine for the custom URL protocol, known as a 'deep link', to work.

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<div class="post-metadata">

**Author:** ![peter](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@peter](https://forum.inductiveautomation.com/u/peter)\
**Post date:** [June 16, 2026, 10:39pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022/3 "2026-06-16T22:39:36Z")

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I'm just randomly clicking things in the new version to what happens, but I get the requirement.

Downloading the designer launcher was my next step, but I don't think that this button is handled in the best manner, but I don't know if you can test for the protocol ahead of time.

* * *

I just downloaded the designer launcher on windows and I had to jump through hoops to convince windows that it's a safe file. It is safe isn't it?????? lol

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 16, 2026, 10:48pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022/4 "2026-06-16T22:48:54Z")

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> [@peter](#):
>
> windows

> [@peter](#):
>
> Safari

:fascinating:

> [@peter](#):
>
> Downloading the designer launcher was my next step, but I don't think that this button is handled in the best manner, but I don't know if you can test for the protocol ahead of time.

We cannot, basically. It's a pain point that's pretty much unavoidable, but you only have to do it once per computer - one designer launcher can talk to any number of gateways, and the deep links are really nice there.

> [@peter](#):
>
> I just downloaded the designer launcher on windows and I had to jump through hoops to convince windows that it's a safe file. It is safe isn't it?????? lol

Yes, it is. Microsoft probably just doesn't like it because there isn't enough reported usage for them to mark it "safe", but the installer itself is code signed and has gone through all the rigamarole MS (and Apple, on MacOS) expect.

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<div class="post-metadata">

**Author:** ![peter](https://avatars.discourse-cdn.com/v4/letter/p/278dde/32.png) [@peter](https://forum.inductiveautomation.com/u/peter)\
**Post date:** [June 16, 2026, 10:51pm UTC](https://forum.inductiveautomation.com/t/8-3-7-launch-designer-button-not-working/116022/5 "2026-06-16T22:51:10Z")

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I might have confused you. Edge on Windows and Safari on macOS

And the "Is it safe?" was a joke. I trust you people.