# Account Designer Launcher

**URL:** <https://forum.inductiveautomation.com/t/account-designer-launcher/79847>\
**Category:** Ignition\
**Created:** [September 29, 2023, 3:48pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847 "2023-09-29T15:48:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![nabil\_hocini](https://avatars.discourse-cdn.com/v4/letter/n/779978/32.png) [@nabil\_hocini](https://forum.inductiveautomation.com/u/nabil_hocini)\
**Post date:** [September 29, 2023, 3:48pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/1 "2023-09-29T15:48:53Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/3/d338d3bac316fb3a2089f6a60432b30bf6d081f4.png)  
could anyone help me to acceded to my gateway i used the same user#password but i can't  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/c/ecde88157c4bbaea95ce3603bd4b5307d28aa5dd.png)  
it is the same user

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**Author:** ![Transistor](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/transistor/32/3380_2.png) [@Transistor](https://forum.inductiveautomation.com/u/Transistor)\
**Post date:** [September 29, 2023, 5:08pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/2 "2023-09-29T17:08:48Z")

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> [@nabil\_hocini](#):
>
> i used the same user#password

1. You used the same password as what? As the Ignition administrator?
2. Are you using the default user source?
3. Have you set the user source in your Project Properties?

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<div class="post-metadata">

**Author:** ![nabil\_hocini](https://avatars.discourse-cdn.com/v4/letter/n/779978/32.png) [@nabil\_hocini](https://forum.inductiveautomation.com/u/nabil_hocini)\
**Post date:** [September 29, 2023, 5:22pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/3 "2023-09-29T17:22:15Z")

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> [@Transistor](#):
>
> Have you set the user source in your Project Properti

i meant i didn't change anything just it seems like i could not use it anymore

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<div class="post-metadata">

**Author:** ![nabil\_hocini](https://avatars.discourse-cdn.com/v4/letter/n/779978/32.png) [@nabil\_hocini](https://forum.inductiveautomation.com/u/nabil_hocini)\
**Post date:** [September 29, 2023, 5:23pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/4 "2023-09-29T17:23:07Z")

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> [@Transistor](#):
>
> u used the

i spoke about my username and my password

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<div class="post-metadata">

**Author:** ![nabil\_hocini](https://avatars.discourse-cdn.com/v4/letter/n/779978/32.png) [@nabil\_hocini](https://forum.inductiveautomation.com/u/nabil_hocini)\
**Post date:** [September 29, 2023, 5:24pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/5 "2023-09-29T17:24:17Z")

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> [@Transistor](#):
>
> rce in your Project Properti

yes

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<div class="post-metadata">

**Author:** ![Steve\_Laubach](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steve_laubach/32/60900_2.png) [@Steve\_Laubach](https://forum.inductiveautomation.com/u/Steve_Laubach)\
**Post date:** [September 29, 2023, 8:27pm UTC](https://forum.inductiveautomation.com/t/account-designer-launcher/79847/6 "2023-09-29T20:27:30Z")

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Can you still log in to your gateway webpage? If you're locked out of your gateway webpage you can reset that password from the machine the gateway is running on using these instructions:

[https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd#GatewayCommandlineUtilitygwcmd-GatewayPasswordReset](https://docs.inductiveautomation.com/display/DOC81/Gateway+Command-line+Utility+-+gwcmd#GatewayCommandlineUtilitygwcmd-GatewayPasswordReset)