# Activation

**URL:** <https://forum.inductiveautomation.com/t/activation/1578>\
**Category:** Ignition\
**Created:** [February 25, 2010, 7:39pm UTC](https://forum.inductiveautomation.com/t/activation/1578 "2010-02-25T19:39:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mws2674](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mws2674](https://forum.inductiveautomation.com/u/mws2674)\
**Post date:** [February 25, 2010, 7:39pm UTC](https://forum.inductiveautomation.com/t/activation/1578/1 "2010-02-25T19:39:07Z")

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I am having issues with Ignition activation:

When activating, I get one of the following messages:

1. Details: Internal Service Error
2. Details: No Activations Left

The software was unactivated.

Here is one of the error messages from the console:

`com.inductiveautomation.ignition.gateway.web.pages.config.systemconsole.LogViewer$SerializableLoggingEvent$ClonedThrowable: Unable to serialize class: org.apache.log4j.Logger Field hierarchy is: 29 [class=com.inductiveautomation.ignition.gateway.web.pages.Config, path=29] private java.lang.Object org.apache.wicket.MarkupContainer.children [class=[Ljava.lang.Object;] private org.apache.wicket.markup.html.ContainerWithAssociatedMarkupHelper org.apache.wicket.markup.html.WebMarkupContainerWithAssociatedMarkup.markupHelper[8] [class=com.inductiveautomation.ignition.gateway.web.pages.config.activation.EnterCDKeyPage, path=29:config-contents] private org.apache.log4j.Logger com.inductiveautomation.ignition.gateway.web.pages.config.activation.EnterCDKeyPage.log [class=org.apache.log4j.Logger] <----- field that is not serializable
org.apache.wicket.util.io.SerializableChecker.check(SerializableChecker.java:346)
<snip>`

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<div class="post-metadata">

**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [February 25, 2010, 8:13pm UTC](https://forum.inductiveautomation.com/t/activation/1578/2 "2010-02-25T20:13:08Z")

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We’re looking into the internal service error, and it looks like our servers don’t have a record of your unactivation.

We’ve granted you another activation, so you should be all set.

Sorry for the troubles, we’re still working out the kinks in our new activation system.

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**Author:** ![mws2674](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@mws2674](https://forum.inductiveautomation.com/u/mws2674)\
**Post date:** [February 25, 2010, 8:19pm UTC](https://forum.inductiveautomation.com/t/activation/1578/3 "2010-02-25T20:19:28Z")

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NP… Thanks for taking care of the activation!