# Active Directory roles issue when there is a multiple region domain ( example : eur.xx.com, apac.xx.com)

**URL:** <https://forum.inductiveautomation.com/t/active-directory-roles-issue-when-there-is-a-multiple-region-domain-example-eur-xx-com-apac-xx-com/106328>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [May 16, 2025, 10:33am UTC](https://forum.inductiveautomation.com/t/active-directory-roles-issue-when-there-is-a-multiple-region-domain-example-eur-xx-com-apac-xx-com/106328 "2025-05-16T10:33:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jobisamuel](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@jobisamuel](https://forum.inductiveautomation.com/u/jobisamuel)\
**Post date:** [May 16, 2025, 10:33am UTC](https://forum.inductiveautomation.com/t/active-directory-roles-issue-when-there-is-a-multiple-region-domain-example-eur-xx-com-apac-xx-com/106328/1 "2025-05-16T10:33:56Z")

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Hi,

We have been trying to configure active directory in Ignition. the main domain is specified as [xx.com](http://xx.com) and gateway username as [ABC@eur.xx.com](mailto:ABC@eur.xx.com).

Verify scenarios

1. In advance props, suffix and prefix is blank. we disabled automatic suffix and prefix. When I try login as eur/ABC there are no roles associated.  

2. If the prefix is eur/. then I try login as ABC, I could see all roles I am associated with it. But other folks from apac region wont be able to login.  

I am only able to see roles, when I provide username with userID. If I add any sufix or prefix to the user ID during authentication time. There are no roles.

Is there anyway we could add multiple prefixs like either use eur\ or apac\ ?

Could you guys help me with the solution?

Best,  
Jobin