# After upgrade to 8.0.16 getting Error launching application when opening Designer

**URL:** <https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031>\
**Category:** Ignition\
**Tags:** ignition80\
**Created:** [October 26, 2020, 7:05pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031 "2020-10-26T19:05:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![MikeAllgood](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MikeAllgood](https://forum.inductiveautomation.com/u/MikeAllgood)\
**Post date:** [October 26, 2020, 7:05pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/1 "2020-10-26T19:05:26Z")

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I just upgraded a production server from 8.0.8 to 8.0.16.  
After the upgrade and after the Gateway was running, I tried opening the Designer and got and error dialog.  
 ![Error Launching Application](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/9/e9a0eb3dfd1b7c17f737cddfc57ceab1156f4166.png)

Thinking it may be due to the old Designer Launcher, I uninstalled the launcher and downloaded it again from the GW webpage. After installing it and when the launcher started, I got this error again. Anytime I try to open the designer I get the error.

I can open a designer from a remote machine for this Gateway.

Any input on correct this would be very appreciated since this is a production server.

Thanks!

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 26, 2020, 7:21pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/2 "2020-10-26T19:21:44Z")

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If you delete `~/.ignition/cache` on the machine you’re trying to launch from does it work?

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<div class="post-metadata">

**Author:** ![MikeAllgood](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MikeAllgood](https://forum.inductiveautomation.com/u/MikeAllgood)\
**Post date:** [October 26, 2020, 7:28pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/3 "2020-10-26T19:28:31Z")

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Nope.  
The system does rebuild the cache, but I still get the error.  
I am getting launch\_error\_###.log files generated though.  
They don’t mean much to me, but someone who understands the content might make some sense out of them.

This client has 3 servers. One is a development server. One is a validation server. The last is a production server. I’ve upgraded the dev and val servers with out having this issue.

Designer Launcher Log:  
[designerlauncher.log](https://forum.inductiveautomation.com/uploads/short-url/g0mC2NXyAAXjEd7csdWSQjCQAPZ.log) (26.5 KB)

Launch Error Log:  
[launch\_error\_2020-10-26\_12-28-02.log](https://forum.inductiveautomation.com/uploads/short-url/ruVCrAGxfSISKTskjiiXhwApTbt.log) (33.7 KB)

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [October 26, 2020, 7:43pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/4 "2020-10-26T19:43:33Z")

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Can you upload that log file that gets generated as well as `~/.ignition/clientlauncher-data/designerlauncher.log`.

Might also be worth trying just deleting all of `~/.ignition` and launching.

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<div class="post-metadata">

**Author:** ![MikeAllgood](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MikeAllgood](https://forum.inductiveautomation.com/u/MikeAllgood)\
**Post date:** [October 26, 2020, 7:53pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/5 "2020-10-26T19:53:58Z")

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Edited my previous post when you replied. I added the files there.  
Thanks.

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<div class="post-metadata">

**Author:** ![MikeAllgood](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@MikeAllgood](https://forum.inductiveautomation.com/u/MikeAllgood)\
**Post date:** [October 26, 2020, 7:56pm UTC](https://forum.inductiveautomation.com/t/after-upgrade-to-8-0-16-getting-error-launching-application-when-opening-designer/40031/6 "2020-10-26T19:56:41Z")

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@Kevin.Herron  
I deleted (moved actually) the entire .ignition folder and tried launching the designer again.  
It WORKED this time!

Thanks for the help!
