# AIRLINK LS300 RV50X network gateway

**URL:** <https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861>\
**Category:** Ignition\
**Tags:** ignition81, perspective\
**Created:** [January 5, 2024, 7:42pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861 "2024-01-05T19:42:12Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 5, 2024, 7:42pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/1 "2024-01-05T19:42:12Z")

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Please someone can help me with this setup.

I did follow the procedure in this link:

> **[Sierra Wireless AirLink RV50 Setup Guide](https://support.inductiveautomation.com/hc/en-us/articles/360047613111-Sierra-Wireless-AirLink-RV50-Setup-Guide)**
>
>  
> This article describes how to set up Sierra Wireless AirLink RV50 device to work with Ignition SMS Notification module. In such a setup, the purpose of AirLink RV50  is to send and receive SMS me...

I did the setup connecting the RV50x on my ethernet port in my PC, but when I connected to the router I couldn't access it anymore.

The problem is how can I connect the RV50x to my network gateway to use in ignition. I didn't find a place to set my Gateway Ip Address.

Thanks

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**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\
**Post date:** [January 8, 2024, 5:30pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/2 "2024-01-08T17:30:07Z")

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Well. Is the interface the RV50x is plugged into on the router the same as your gateway?

If not, you will need a policy to route the traffic back to the gateway. I'm also not sure you can specify a control gateway that is in a different subnet than the IP address of the RV50x.

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**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 8, 2024, 8:20pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/3 "2024-01-08T20:20:50Z")

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Thank you for your answer.

I'm sorry, I think I didn't explain right.

What I need is to connect the RV50x to my network the same as another PC device.  
I set up the new IP Address, and the Mask, using my pc, but when I plug the RV50x into my gateway, I can't connect anymore.  
Do I need to change anything?

Example:  
IP 10.17…224.66  
Subnet 255.255.255.192

Gateway: Where does it go? (it should be 10.17.224.65)

DHCP Mode disabled.

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<div class="post-metadata">

**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\
**Post date:** [January 8, 2024, 8:48pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/4 "2024-01-08T20:48:56Z")

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For that subnet mask here are the usable IP addreses  
10.17.224.65 - 10.17.224.126

So make sure your subnet mask on both the gateway and the RV50x are the same. General rule of thumb. If you can't ping the RV50x you won't be able to connect to it on other ports.

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**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 10, 2024, 3:08pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/5 "2024-01-10T15:08:14Z")

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I decided to start over the setup.

Where I can find the Ignition template for this device?  
Do I need to upload the template?

I found 1 template at:

> **[Extra Ignition Materials | Inductive Automation](https://inductiveautomation.com/downloads/extra-material)**
>
> Here you can download a copy of the Ignition Demo Project gateway backup file, as well as an assortment of extras,
> from new components up to complete projects.

and I saved this one:  
[https://files.inductiveautomation.com/extras/IA\_LS300Template\_07092013.xml](https://files.inductiveautomation.com/extras/IA_LS300Template_07092013.xml)

But when I upload the template it is failing.

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**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\
**Post date:** [January 10, 2024, 4:24pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/6 "2024-01-10T16:24:27Z")

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I would just follow the guide and not worry about using a template.

I have not had a problem getting this to work after setting up the environment according to the guide. Not that is with the caveat that I have not dealt with trying to pass this traffic through a router. There may be firewalls blocking the traffic.

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**Author:** ![eddie\_johnson](https://avatars.discourse-cdn.com/v4/letter/e/57b2e6/32.png) [@eddie\_johnson](https://forum.inductiveautomation.com/u/eddie_johnson)\
**Post date:** [January 10, 2024, 4:29pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/7 "2024-01-10T16:29:11Z")

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When you connect to your network is the DHCP dishing-out a new IP to the MODEM?

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<div class="post-metadata">

**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 10, 2024, 5:51pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/9 "2024-01-10T17:51:05Z")

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@brandon1 We did the same setup as a normal PC in our network, except for opening the specific ports

@eddie_johnson Nope, we did set a static IP Address

When is connected directly to the PC works in that PC, but when we move to the network, I can't ping anymore.

This is the setup I have right now. (Edit the picture it was wrong)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/0/a0b5df861ebb7f4b9ec765dc842110c81ce0eff9.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/a/7aab38f41bb5a54928a13109292e870985af84db.png)

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<div class="post-metadata">

**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [January 10, 2024, 6:54pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/10 "2024-01-10T18:54:11Z")

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255.255.255.132 is not a valid subnet mask.  
If you're really needing 255.255.255.192 like in your second screenshot, your usable IPs are 10.17.212.65 - 10.17.212.126 which every device on that network will need to be in that range to be able to ping the gateway, and they should all use the device IP (10.17.212.66) as their gateway to be able to access the WAN through it.

What IPs are you trying to use to communicate with the radio? The more info you share the easier it will be for others to help you.

Edit: If your'e not using it as a wireless gateway also, you don't need to set up the gateway on your other devices to use this device, and keep their gateway as-is.

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<div class="post-metadata">

**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 10, 2024, 7:13pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/11 "2024-01-10T19:13:45Z")

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I'm sorry I did the wrong picture it is 255.255.255.192, sorry for my mistake.  
I did change the picture.

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<div class="post-metadata">

**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\
**Post date:** [January 10, 2024, 7:18pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/12 "2024-01-10T19:18:08Z")

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Per the guide you linked, did you set the host port routing to disabled like in the following screenshot from the guide?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/4/f49700bfb0a0034fb16053b0571d67d942d0bf38.png)

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<div class="post-metadata">

**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 10, 2024, 7:29pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/13 "2024-01-10T19:29:05Z")

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Yes, it is disabled, the only change is the mask.

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/4/444e1e797cc19da63cd0a1e7a1b11f040295dc59.png)

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<div class="post-metadata">

**Author:** ![eddie\_johnson](https://avatars.discourse-cdn.com/v4/letter/e/57b2e6/32.png) [@eddie\_johnson](https://forum.inductiveautomation.com/u/eddie_johnson)\
**Post date:** [January 10, 2024, 8:16pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/14 "2024-01-10T20:16:21Z")

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I was wondering if it might be something simple like did you reboot the MODEM after configuration, while still connected to the PC.

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<div class="post-metadata">

**Author:** ![Thiago\_Vilela](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/thiago_vilela/32/37352_2.png) [@Thiago\_Vilela](https://forum.inductiveautomation.com/u/Thiago_Vilela)\
**Post date:** [January 10, 2024, 8:18pm UTC](https://forum.inductiveautomation.com/t/airlink-ls300-rv50x-network-gateway/83861/15 "2024-01-10T20:18:52Z")

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Yes, I did several times.
