# Alarm Cache File Not Found

**URL:** <https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027>\
**Category:** Ignition\
**Created:** [January 14, 2022, 2:58pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027 "2022-01-14T14:58:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [January 14, 2022, 2:58pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/1 "2022-01-14T14:58:40Z")

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I have been trying to clear an alarm on a tag that has been deleted but haven’t succeeded yet. I have shut down the gateway and looked for the .alarms file but it’s not in the {InstallDirectory}/data/ folder.

Does anyone have any suggestions on how to clear this alarm?

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [January 14, 2022, 6:29pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/2 "2022-01-14T18:29:34Z")

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See:

> **[How to Clear Client (.ignition) Cache and Java Cache](https://support.inductiveautomation.com/hc/en-us/articles/360047596071-How-to-Clear-Client-ignition-Cache-and-Java-Cache)**
>
> You may be directed by Support to clear Client cache and/or Java cache as part of troubleshooting Client or Designer related issues. This article explains how to do so.
> 
> Contents:
> 
> Clearing Client...

and

> [@Ignition, Java & Caching](https://forum.inductiveautomation.com/t/ignition-java-caching/1549):
>
> I was curious … how does Ignition cache files on the client-side? Let me elaborate … when I launch a project from a remote client for the first time, I’ll get a loading screen. At some point in the loading screen, it’ll state Unpacking # of # or something along those lines. If I shut the project down and reopen it, I won’t get Unpacking # of # … I’m assuming the client runs the project (or package or whatever) from a cached file (or files) … is this a true statement? If I wanted to empty my …

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [January 14, 2022, 6:43pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/3 "2022-01-14T18:43:45Z")

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Since I’m on Ignition 8.1, I don’t have Java installed.

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [January 14, 2022, 6:55pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/4 "2022-01-14T18:55:37Z")

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Nevermind. The .alarms cache is on the remote server where the alarm originated even though my local gateway sees the alarm because of the remote tag provider.

I logged into the remote server and was able to find the alarm cache file.

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**Author:** ![andrews](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@andrews](https://forum.inductiveautomation.com/u/andrews)\
**Post date:** [January 14, 2022, 7:22pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/5 "2022-01-14T19:22:49Z")

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@jacob.ramirez All versions of Ignition use/require Java. Well at least Vision wise. Perspective might not on end user side, but would on development side etc…

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [January 14, 2022, 7:32pm UTC](https://forum.inductiveautomation.com/t/alarm-cache-file-not-found/55027/6 "2022-01-14T19:32:30Z")

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Got ya. That makes sense then, I’m using perspective only.
