# Alarm Cleared but Never Active

**URL:** <https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919>\
**Category:** Ignition\
**Created:** [August 11, 2022, 4:06pm UTC](https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919 "2022-08-11T16:06:27Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [August 11, 2022, 4:06pm UTC](https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919/1 "2022-08-11T16:06:27Z")

</div>

How would an alarm clear if never active?  
I have a tag that the alarm cleared and went out the cleared pipeline where it sent an email that it was cleared but the alarm never went active.

---

<div class="post-metadata">

**Author:** ![jean-philippe.gamsby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jean-philippe.gamsby](https://forum.inductiveautomation.com/u/jean-philippe.gamsby)\
**Post date:** [August 11, 2022, 4:56pm UTC](https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919/2 "2022-08-11T16:56:03Z")

</div>

Was it a new alarm? Because on alarm creation, you will get a Cleared event for the new alarm. But other than that, I think you should always get an Active event before a Cleared event.

---

<div class="post-metadata">

**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [August 11, 2022, 8:02pm UTC](https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919/4 "2022-08-11T20:02:48Z")

</div>

It was not a new alarm. The last changes to the configuration of the alarm (pipeline changes) were yesterday morning.  
Then today I got an alarm cleared email which made me look into this.  
It was not a new alarm and the alarm never went active, so I don’t understand why the clear event happened.

---

<div class="post-metadata">

**Author:** ![edward.fowler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/edward.fowler/32/24179_2.png) [@edward.fowler](https://forum.inductiveautomation.com/u/edward.fowler)\
**Post date:** [November 5, 2022, 4:17pm UTC](https://forum.inductiveautomation.com/t/alarm-cleared-but-never-active/62919/5 "2022-11-05T16:17:14Z")

</div>

I've noticed the same thing. I think its just an Ignition thing. Look at the active and clear times...identical. There weren't new alarms but I did make a change to the UDT where they are configured. Not all changes to the UDT do this, just some, like adding a new member tag.

![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/a/aa716b28b985dfe25e23d684947ddcb18ff344d5.png)