# Alarm notification clear not sent

**URL:** <https://forum.inductiveautomation.com/t/alarm-notification-clear-not-sent/9617>\
**Category:** Ignition\
**Created:** [January 28, 2015, 9:38pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-clear-not-sent/9617 "2015-01-28T21:38:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![onestank](https://avatars.discourse-cdn.com/v4/letter/o/ba9def/32.png) [@onestank](https://forum.inductiveautomation.com/u/onestank)\
**Post date:** [January 28, 2015, 9:38pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-clear-not-sent/9617/1 "2015-01-28T21:38:19Z")

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Ignition version 7.7.1

While configuring the alarm notification i have setup all the necessary user and schedules. I have added the pipeline and set active pipeline and clear pipeline to the same pipeline. I have a very simple pipeline start straight to notification no timers or anything else. I get the email for the active pipeline but not the clear email. Do i need to add function block to send the clear notification?

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**Author:** ![Stevenson.Yuan](https://avatars.discourse-cdn.com/v4/letter/s/ac91a4/32.png) [@Stevenson.Yuan](https://forum.inductiveautomation.com/u/Stevenson.Yuan)\
**Post date:** [January 30, 2015, 5:08pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-clear-not-sent/9617/2 "2015-01-30T17:08:44Z")

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Do you have the clear dropout condition enabled for that pipeline? I wonder if when it falls in notices the alarm to be cleared and does not send out a “clear” notification.

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**Author:** ![onestank](https://avatars.discourse-cdn.com/v4/letter/o/ba9def/32.png) [@onestank](https://forum.inductiveautomation.com/u/onestank)\
**Post date:** [February 2, 2015, 3:57pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-clear-not-sent/9617/3 "2015-02-02T15:57:05Z")

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That was it. Thank you for your help.