# Alarm Notification Pipeline: Email not showing 24 Hour format or am/pm

**URL:** <https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031>\
**Category:** General Discussion\
**Created:** [May 26, 2020, 4:29am UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031 "2020-05-26T04:29:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thowsham](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@thowsham](https://forum.inductiveautomation.com/u/thowsham)\
**Post date:** [May 26, 2020, 4:29am UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031/1 "2020-05-26T04:29:33Z")

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I was just testing an alarm and I noticed the time was 08:21:02, but it was 16:21 at night.  
I guessing it somethingin the Gateway or project properties.

Anyone else seen this or have an answer?

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**Author:** ![MaGottschalk](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@MaGottschalk](https://forum.inductiveautomation.com/u/MaGottschalk)\
**Post date:** [May 26, 2020, 6:39am UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031/2 "2020-05-26T06:39:03Z")

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Hi thowsham,

is it possible that this is just a timezone issue? Otherwise it should be either  
“08:21 pm” and “20:21” or  
“04:21 pm” and “16:21”

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**Author:** ![thowsham](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@thowsham](https://forum.inductiveautomation.com/u/thowsham)\
**Post date:** [May 27, 2020, 1:00am UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031/3 "2020-05-27T01:00:43Z")

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Here is what I got from sending an Alarm

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/32eb4d68e478ed0b6510fe7a2a131bbba48ce472.png)  
Gateway Time just recorded after a few minutes:  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/cfd912f555965747c28da24f30e581395e22421e.png)

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<div class="post-metadata">

**Author:** ![thowsham](https://avatars.discourse-cdn.com/v4/letter/t/c6cbf5/32.png) [@thowsham](https://forum.inductiveautomation.com/u/thowsham)\
**Post date:** [May 28, 2020, 7:36pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-email-not-showing-24-hour-format-or-am-pm/35031/4 "2020-05-28T19:36:05Z")

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I fixed it.  
My Time expression was wrong.

I had At {eventTime|hh:mm:ss }, alarm “{name}” at “{displayPath}” transitioned to {eventState}. Instead it should have been At {eventTime|hh:mm:ss a}, alarm “{name}” at “{displayPath}” transitioned to {eventState}.

It was from an Ignition Exchange Import.
