# Alarm Notification Pipeline Selection Gone

**URL:** <https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757>\
**Category:** Ignition\
**Created:** [April 19, 2021, 3:01pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757 "2021-04-19T15:01:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![jramirez3](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jramirez3](https://forum.inductiveautomation.com/u/jramirez3)\
**Post date:** [April 19, 2021, 3:01pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757/1 "2021-04-19T15:01:08Z")

</div>

Has anyone ever lost the option to add an alarm notification pipeline to their tag in the alarm configuration like in the image below?

Its very odd, i have never seen this and this just happened today, or at least I just noticed.  
This is a new alarm I was adding.

Does anyone have any ideas what the problem is?  
Ignition system is on 7.9.17

 ![Pipleline Selection Gone](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/4/44fde612d1cc4da6e0f68bc37f26736779b14370.jpeg)

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 19, 2021, 4:54pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757/2 "2021-04-19T16:54:02Z")

</div>

Is the alarm notification module installed? Is it working correctly, on the gateway?

---

<div class="post-metadata">

**Author:** ![jramirez3](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jramirez3](https://forum.inductiveautomation.com/u/jramirez3)\
**Post date:** [April 19, 2021, 5:01pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757/3 "2021-04-19T17:01:33Z")

</div>

| Name | Version | Description | License | State | |
| --- | --- | --- | --- | --- | --- |
| Alarm Notification | 4.9.17 (b2021010514) | Provides alarm notifications via email | Activated | Running | |

It is installed. Another thing missing is the email notification properties.  
They show up on other alarm tags that already have alarm notification pipelines configured.  
This is a dev server that I created all the alarms on and moved to production.  
They are showing up in production but not the dev server now.  
As far as I know they’re working.  
Its kinda hard to test an alarm and notification since I can’t create a new one to test.

---

<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [April 19, 2021, 5:09pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757/4 "2021-04-19T17:09:14Z")

</div>

Are there any errors in the logs when you start the designer? Or obvious errors in the gateway logs?

One other thing to try, since it’s a dev gateway:

1. Shut down the gateway.
2. Find the `.alarms_$timestamp` file in the gateway installation directory `/data` folder.
3. Delete it, restart the gateway.

---

<div class="post-metadata">

**Author:** ![jramirez3](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jramirez3](https://forum.inductiveautomation.com/u/jramirez3)\
**Post date:** [April 21, 2021, 6:45pm UTC](https://forum.inductiveautomation.com/t/alarm-notification-pipeline-selection-gone/45757/5 "2021-04-21T18:45:08Z")

</div>

That fixed it, thank you.
