# Alarm Pipeline Email Notification with Acknowledge Link - Notes

**URL:** <https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815>\
**Category:** Ignition\
**Created:** [June 13, 2019, 7:17pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815 "2019-06-13T19:17:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dion.botha](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dion.botha](https://forum.inductiveautomation.com/u/dion.botha)\
**Post date:** [June 13, 2019, 7:17pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815/1 "2019-06-13T19:17:40Z")

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Hi Guys,

I have set up a tag to have an Active, Acknowledge and Clear Pipeline.

The active pipeline sends an email notification with acknowledge link.

Clicking this link takes the user to a webpage that allows them to enter a note and acknowledge the alarm.

Once the alarm is acknowledged, the acknowledge pipeline sends an email notification that the alarm was acknowledged. I have this working fine but I can't seem to figure out how to include the note in the acknowledge email notification.

I have this in the Message section of the notification block:

> Acknowledge note: {notes}

But the {notes} bit doesn't seem to return anything.

Please help!

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [June 13, 2019, 7:23pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815/2 "2019-06-13T19:23:23Z")

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Does `{ackNotes}` work?

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<div class="post-metadata">

**Author:** ![dion.botha](https://avatars.discourse-cdn.com/v4/letter/d/46a35a/32.png) [@dion.botha](https://forum.inductiveautomation.com/u/dion.botha)\
**Post date:** [June 13, 2019, 7:55pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815/3 "2019-06-13T19:55:24Z")

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Thanks Kevin, that worked!

I can’t find it referenced anywere in the user manual… Should this be included in this section?  
[https://docs.inductiveautomation.com/display/DOC80/Alarm+Event+Properties+Reference](https://docs.inductiveautomation.com/display/DOC80/Alarm+Event+Properties+Reference)

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [June 13, 2019, 7:56pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815/4 "2019-06-13T19:56:53Z")

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Yeah it looks like the Alarm Event Properties table has it listed incorrectly.

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 13, 2019, 8:04pm UTC](https://forum.inductiveautomation.com/t/alarm-pipeline-email-notification-with-acknowledge-link-notes/25815/5 "2019-06-13T20:04:49Z")

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Well, `{notes}` is also a valid property, it’s just a different property from `{ackNotes}`, and `{ackNotes}` is probably the thing you want to get 99% of the time  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/f6b3afe88d1fbce917549f58fe9ca33ab89bcb18.png)