# Alarm Stuck on Active **URL:** \ **Category:** Ignition\ **Created:** [June 24, 2024, 7:14pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294 "2024-06-24T19:14:08Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Pico\_Sankari](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@Pico\_Sankari](https://forum.inductiveautomation.com/u/Pico_Sankari)\ **Post date:** [June 24, 2024, 7:14pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/1 "2024-06-24T19:14:08Z")
I have two alarms that are stuck on active. These are the alarm configurations: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/1/f155c9e28156a35e57a4edbc916cfed9314014dc.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/2/e2e2d2d26d96651bb56614e236b3de544b83f178.png) A few days ago, the alarms were briefly triggered. This is a graph of the data: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/f/9f9ace3694c4ec870d690e64a0485504884b5d57.png) The alarm condition was met around 7 pm on Friday. Conditions then went back into spec. However, the alarm is still active and has been since it was initially set off: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/b/dbde4ec7b222e79caac14dc8c6e843dbc1e96c9b.png) I could delete the alarm to get it to go away, but I would really like to get to the root cause here. Any ideas on how to trouble shoot this? ---
**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\ **Post date:** [June 24, 2024, 7:15pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/2 "2024-06-24T19:15:33Z")
Have you tried acknowleding? ---
**Author:** ![Pico\_Sankari](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@Pico\_Sankari](https://forum.inductiveautomation.com/u/Pico_Sankari)\ **Post date:** [June 24, 2024, 8:05pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/3 "2024-06-24T20:05:40Z")
I haven't, but I want to know why it is staying active. I'm not worried about being able to get rid of the alarm, but I want to avoid having to manually prune alarm log. ---
**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\ **Post date:** [June 24, 2024, 8:15pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/4 "2024-06-24T20:15:31Z")
You have ack mode set to manual, you need to acknowledge. Set this to auto if you don't need the requirement for acknowledgement. ---
**Author:** ![Pico\_Sankari](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@Pico\_Sankari](https://forum.inductiveautomation.com/u/Pico_Sankari)\ **Post date:** [June 24, 2024, 8:19pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/5 "2024-06-24T20:19:08Z")
I know that the acknowledgement is set to manual, that's not the issue. The alarm should be in a cleared unacknowledged state, but it's staying active when the conditions aren't met ---
**Author:** ![jlandwerlen](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jlandwerlen](https://forum.inductiveautomation.com/u/jlandwerlen)\ **Post date:** [June 24, 2024, 8:22pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/6 "2024-06-24T20:22:54Z")
Oops, I'm on my phone and didn't zoom in enough. I have heard of alarms getting stuck. I'd contact support to document this and/or search this forum on what others did, I think a gateway restart and deleting a file are the only workarounds that I recall. ---
**Author:** ![ron.deavers](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ron.deavers/32/82978_2.png) [@ron.deavers](https://forum.inductiveautomation.com/u/ron.deavers)\ **Post date:** [February 12, 2026, 2:38pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/7 "2026-02-12T14:38:13Z")
I’m having a similar issue. Did you find a way to resolve this? ---
**Author:** ![Pico\_Sankari](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@Pico\_Sankari](https://forum.inductiveautomation.com/u/Pico_Sankari)\ **Post date:** [February 12, 2026, 7:33pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/8 "2026-02-12T19:33:48Z")
It’s been a while, but I believe the root issue was that I had changed the tag or alarm name after the alarm had become active. Changing the name back to the original and being in clear conditions should get rid of them. ---
**Author:** ![Benjamin\_Furlani](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/benjamin_furlani/32/66084_2.png) [@Benjamin\_Furlani](https://forum.inductiveautomation.com/u/Benjamin_Furlani)\ **Post date:** [February 12, 2026, 7:39pm UTC](https://forum.inductiveautomation.com/t/alarm-stuck-on-active/92294/9 "2026-02-12T19:39:45Z")
Ron, I would recommend making a separate topic for help with your particular problem. Reviving old topics that were likely many versions of Ignition ago can slow down the speed of getting you help.