# Alarm test not going through, but email is

**URL:** <https://forum.inductiveautomation.com/t/alarm-test-not-going-through-but-email-is/105947>\
**Category:** Ignition\
**Created:** [May 7, 2025, 12:04am UTC](https://forum.inductiveautomation.com/t/alarm-test-not-going-through-but-email-is/105947 "2025-05-07T00:04:51Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aaaa](https://avatars.discourse-cdn.com/v4/letter/a/eb8c5e/32.png) [@aaaa](https://forum.inductiveautomation.com/u/aaaa)\
**Post date:** [May 7, 2025, 12:04am UTC](https://forum.inductiveautomation.com/t/alarm-test-not-going-through-but-email-is/105947/1 "2025-05-07T00:04:51Z")

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Hello

I'm testing a very simple pipeline, Start -\> in of notification block. I'm injecting fake alarm events into the pipeline from gateway/alarming/notification. But nothing is sent to the email. The log says nothing about this.

One thing I'm curious about is that the notification block asks for a roster, and I have selected one with a user in it. But I don't see a place where I can put in an email for this user, maybe that's why nothing is being sent?!

I know it's not an email configuration issue because I can send a test email from networking\>email settings.

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [May 7, 2025, 12:05am UTC](https://forum.inductiveautomation.com/t/alarm-test-not-going-through-but-email-is/105947/2 "2025-05-07T00:05:49Z")

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You would assign the email address as a contact info property on the user itself.

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<div class="post-metadata">

**Author:** ![aaaa](https://avatars.discourse-cdn.com/v4/letter/a/eb8c5e/32.png) [@aaaa](https://forum.inductiveautomation.com/u/aaaa)\
**Post date:** [May 7, 2025, 12:08am UTC](https://forum.inductiveautomation.com/t/alarm-test-not-going-through-but-email-is/105947/3 "2025-05-07T00:08:11Z")

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Yup that was it.. missed it somehow! Thanks for the quick reply
