# Alert Escalation

**URL:** <https://forum.inductiveautomation.com/t/alert-escalation/2707>\
**Category:** Ignition\
**Created:** [March 1, 2011, 8:56pm UTC](https://forum.inductiveautomation.com/t/alert-escalation/2707 "2011-03-01T20:56:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jasonpdavid](https://avatars.discourse-cdn.com/v4/letter/j/8edcca/32.png) [@jasonpdavid](https://forum.inductiveautomation.com/u/jasonpdavid)\
**Post date:** [March 1, 2011, 8:56pm UTC](https://forum.inductiveautomation.com/t/alert-escalation/2707/1 "2011-03-01T20:56:26Z")

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Hello All,

I would like to perform escalating alert callouts to my alert contact email list based on time since alert\_active. I thought of doing this through the severity group by starting out at 0-Low and climbing to 4-High over a period of time. This would email certain individuals when the alert was a severity 0 and would email the next group if the alert wasn’t acknowledged in a period of time.

Would anyone know if this is possible and/or have a better solution?

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**Author:** ![diat150](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@diat150](https://forum.inductiveautomation.com/u/diat150)\
**Post date:** [March 1, 2011, 9:40pm UTC](https://forum.inductiveautomation.com/t/alert-escalation/2707/2 "2011-03-01T21:40:23Z")

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check your pm’s.

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [March 4, 2011, 12:27am UTC](https://forum.inductiveautomation.com/t/alert-escalation/2707/3 "2011-03-04T00:27:19Z")

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Escalation is a primary design requirement of the alerting overhaul scheduled for the upcoming 7.3 release. Right now this will involve a lot of custom work.