# Alert Table Summary - Custom ACK\_User

**URL:** <https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694>\
**Category:** Ignition\
**Created:** [February 24, 2011, 7:13pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694 "2011-02-24T19:13:23Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![technophar](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@technophar](https://forum.inductiveautomation.com/u/technophar)\
**Post date:** [February 24, 2011, 7:13pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694/1 "2011-02-24T19:13:23Z")

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Hello,

I run into a problem with my Alerting System from Ignition. We are using an Allen Bradley ControlLogix CPU and a PanelView Plus HMI. The alarms from the CPU are nicely collected by the Alerting system in Ignition, however i would like to have the ACK\_USER column in the SQL table populated with a tag from the PLC that has the current user logged in on the equipment (PLC). Is this possible? If not, can it be added as a feature in the next releases? I think it would be very beneficial for people who acknowledge alarms on the HMI side.

I must add that alarming is acknowledged on the HMI/PLC and not on the Ignition software.

I would appreciate any information/help ![:prayer:](https://us1.discourse-cdn.com/inductiveautomation/original/1X/e5a7e3b63facc151ea73e3b45db7bdb3d4bdc316.gif ":prayer:")

Thank you!

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**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\
**Post date:** [March 3, 2011, 9:54pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694/2 "2011-03-03T21:54:55Z")

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Hmm, so Ignition doesn’t get any ack at all? Is it using auto-ack or something?

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**Author:** ![technophar](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@technophar](https://forum.inductiveautomation.com/u/technophar)\
**Post date:** [March 14, 2011, 7:11pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694/3 "2011-03-14T19:11:28Z")

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It’s not that Ignition doesn’t get the ack at all. it s a design issue i think… i was wondering what work arounds do i have available?

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**Author:** ![Colby.Clegg](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/colby.clegg/32/3282_2.png) [@Colby.Clegg](https://forum.inductiveautomation.com/u/Colby.Clegg)\
**Post date:** [March 14, 2011, 8:58pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694/4 "2011-03-14T20:58:27Z")

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Hi,

The best you could do right now would be to use a tag change script on the ack tag and try to figure out which rows to update in the database. This would range in difficulty based on your requirements- if you simply had an “ack all” button, it wouldn’t be very hard, but trying to acknowledge every individual alert would be difficult.

The ack\_user column in the alert table was definitely created with the idea that users would be acknowledging from Ignition, but ultimately it’s just a column that can be written to by anything.

Regards,

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**Author:** ![technophar](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@technophar](https://forum.inductiveautomation.com/u/technophar)\
**Post date:** [March 15, 2011, 12:17pm UTC](https://forum.inductiveautomation.com/t/alert-table-summary-custom-ack-user/2694/5 "2011-03-15T12:17:15Z")

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Thank you for your response. I will take a look at this way of doing it and come back with my final solution implemented and give you my feedback!