# Annoying Gateway Logs

**URL:** <https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [March 13, 2024, 7:12pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296 "2024-03-13T19:12:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [March 13, 2024, 7:12pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/1 "2024-03-13T19:12:56Z")

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Does anyone ever get these errors in the logs and updates don't push to perspective sessions?

| IgnitionProjectManager | 13Mar2024 14:06:55 | ###Fatal-An error occurred while reading project resources from disk. Disk-to-memory synchronization will not occur! |
| --- | --- | --- |
| ProjectFileTree | 13Mar2024 14:06:55 | Error reading data for file data.bin for resource at com.inductiveautomation.reporting/reports/Management/OfficeSubscriptions/Twilio |
| ProjectFileTree | 13Mar2024 14:06:55 | No digest for file data.bin |
| Sync | 13Mar2024 14:06:55 | Unable to send updates to client. |
| ProjectFileTree | 13Mar2024 14:06:55 | Error creating digest for resourceManifest=/data/ignition/data/projects/ShaleStoneWaterTechnology/com.inductiveautomation.reporting/reports/Management/OfficeSubscriptions/Twilio/resource.json, file=data.bin |

This error happens when I delete a report or move it. This has happened multiple times and the last thing I remember talking to support about was to create the report in the path it wants but disable, doesn't seem like a good fix but it works.

Curious if anyone has a better workaround.

Also, another annoying log and one that makes the logs useless is the one below.

Sync 13Mar2024 14:06:55 Unable to send updates to client.

I get this about 10 times per second, so all my logs are about 90% full of these errors. Makes the log files useless.

Has anyone ever been able to make this log message not log?

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**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [March 13, 2024, 7:30pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/2 "2024-03-13T19:30:09Z")

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Considering I've never heard of anyone experiencing this issue before, I'd chalk this up as "legitimate issue" and start looking for _solutions_ rather than _workarounds_.

Have you run a disk health check wherever your gateway filesystem is? Are you doing anything "unusual" like rerouting your projects directory, or storing projects in a network drive or anything like that?

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<div class="post-metadata">

**Author:** ![jacob.ramirez](https://avatars.discourse-cdn.com/v4/letter/j/9dc877/32.png) [@jacob.ramirez](https://forum.inductiveautomation.com/u/jacob.ramirez)\
**Post date:** [March 13, 2024, 7:32pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/3 "2024-03-13T19:32:12Z")

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I am using Git. So from my local machine, I push to GitHub and then make a pull request, once that is merged into the production branch, the GitHub actions run a git pull on the production server to merge in all the changes in the projects directory.

No issues when deleting/adding views or anything else, just reports.

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**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [July 9, 2024, 5:29am UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/4 "2024-07-09T05:29:35Z")

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I just ran into this issue just now too, I think it must have been after Windows was rebooted...  
I ran a `chkdsk /scan` and it found no issues.

All of my projects are missing from the gateway web portal, but their files are intact in file explorer. I've tried restoring a backup from yesterday and still same issue which is bizarre..

```python
INFO | jvm 4 | 2024/07/09 15:37:38 | E [g.IgnitionProjectManager] [05:37:38]: ###Fatal-An error occurred while reading project resources from disk. Disk-to-memory synchronization will not occur! 
INFO | jvm 4 | 2024/07/09 15:37:38 | java.nio.file.NoSuchFileException: C:\Program Files\Inductive Automation\Ignition\data\projects\SPL_Main\com.inductiveautomation.perspective\views\Exchange\Keypad\Numeric Popup\thumbnail.png
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.nio.file.Files.readAllBytes(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.toResource(ProjectFileTree.java:229)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:193)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.collectResources(ProjectFileTree.java:185)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileTree.getProjectResources(ProjectFileTree.java:139)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.BaseProjectManager.updateProjectFileTree(BaseProjectManager.java:849)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileWatcher.lambda$scanProjectsDir$1(ProjectFileWatcher.java:121)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.CopyOnWriteArrayList.forEach(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at com.inductiveautomation.ignition.gateway.project.ProjectFileWatcher.scanProjectsDir(ProjectFileWatcher.java:119)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
INFO | jvm 4 | 2024/07/09 15:37:38 | at java.base/java.lang.Thread.run(Unknown Source)

```

I can create projects in the web portal, I can't create them with the same names as ones that have folders, however when I restart the gateway, the projects in the web portal are just gone. It seems like they're not being loaded.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [July 9, 2024, 4:14pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/5 "2024-07-09T16:14:45Z")

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> [@nminchin](#):
>
> ```python
> at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
> at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
> at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
> at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
> at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
> at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
> at java.base/java.nio.file.Files.readAllBytes(Unknown Source)
> 
> ```

Unfortunately we're at the mercy of the JDK and what it provides us as an error/description.

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<div class="post-metadata">

**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [July 9, 2024, 11:19pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/6 "2024-07-09T23:19:11Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/1/61ce6f540fb5714c7e12fa6a0a2943321fd8628f.png)

Well that's interesting... trying to uininstall Ignition and reinstall.

After reinstalling and restoring the same gwbk, the issue remained. I restored the backup from another site and it had no issues (that I have noticed yet), so I'm thinking it's an issue with the gwbk itself...

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [July 9, 2024, 11:24pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/7 "2024-07-09T23:24:02Z")

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The uninstaller isn't included in gateway backups, this looks more like an IT/permissions problem to me...

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<div class="post-metadata">

**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [July 9, 2024, 11:43pm UTC](https://forum.inductiveautomation.com/t/annoying-gateway-logs/87296/8 "2024-07-09T23:43:27Z")

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> [@Kevin.Herron](#):
>
> The uninstaller isn't included in gateway backups

Haha, yes I know, but it indicates to me that files got corrupted or something and affected not just the project files but also the installation files too.  
It seems to be ok now 🤞

Hopefully other files outside of Ignition weren't also affected...
