# Application Opening in the Wrong Resolution/Thinks computer is different resolution **URL:** \ **Category:** Ignition\ **Tags:** ignition79\ **Created:** [December 12, 2018, 7:42pm UTC](https://forum.inductiveautomation.com/t/application-opening-in-the-wrong-resolution-thinks-computer-is-different-resolution/21383 "2018-12-12T19:42:35Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [December 12, 2018, 7:42pm UTC](https://forum.inductiveautomation.com/t/application-opening-in-the-wrong-resolution-thinks-computer-is-different-resolution/21383/1 "2018-12-12T19:42:35Z")
I have a Ignition app that is opening in the wrong resolution but only when I open it remotely (prior to this we had it on our network server and it worked fine). I am running an Ignition Gateway on an AWS EC2 instance. When I remote into this and try running the application there, it’s fine, I check my diagnostic label I have in my application and it tells me the desktop resolution is 1920 x 1080 which it is. Then I go to my local computer, I use the native launcher to use the app, I check the resolution and it says 1536 x 864, but I know for a fact my local computer resolution is actually 1920 x 1080. The ignition app components look larger and don’t fit in the window and it gives me scroll bars. Does anyone have any idea why this is happening? Code I used for getting resolution: ```auto from java.awt import GraphicsEnvironment env = GraphicsEnvironment.getLocalGraphicsEnvironment() screen = env.getDefaultScreenDevice() size = screen.getDefaultConfiguration().bounds print "The desktop resolution is %d x %d" % (size.width, size.height) ``` Edit: Ok so this is CLEARLY an issue with the Client Launcher. When I open it just by clicking directly on the app on the Igntion Gateway I don’t have any issues on any computer. And when I open up our working office version on our internal serve but open it using the client launcher, I get the same resolution issue. I think this is a bug that needs to be fixed. ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [December 12, 2018, 7:56pm UTC](https://forum.inductiveautomation.com/t/application-opening-in-the-wrong-resolution-thinks-computer-is-different-resolution/21383/2 "2018-12-12T19:56:18Z")
If you have updated to 7.9.10 then it is a bug. I believe IA is aware and working on it. ---
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [December 12, 2018, 7:57pm UTC](https://forum.inductiveautomation.com/t/application-opening-in-the-wrong-resolution-thinks-computer-is-different-resolution/21383/3 "2018-12-12T19:57:09Z")
That is a relief. Thank you. ---
**Author:** ![dkhayes117](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/dkhayes117/32/68344_2.png) [@dkhayes117](https://forum.inductiveautomation.com/u/dkhayes117)\ **Post date:** [December 12, 2018, 7:58pm UTC](https://forum.inductiveautomation.com/t/application-opening-in-the-wrong-resolution-thinks-computer-is-different-resolution/21383/4 "2018-12-12T19:58:31Z")
> [@7.9.10 Upgrade - Scale Issues](http://forum.inductiveautomation.com/t/7-9-10-upgrade-scale-issues/21245/8): > > Is this specifically on Windows (10?) with a high-DPI monitor? What’s the OS’s scale factor for that monitor? What’s the actual screen resolution?