# Ask for help to download the free ignition trial

**URL:** <https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426>\
**Category:** General Discussion\
**Tags:** ignition78\
**Created:** [August 28, 2018, 7:39am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426 "2018-08-28T07:39:02Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 7:39am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/1 "2018-08-28T07:39:02Z")

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## There is not any button or link in the download page.Could anybody tell me how I can download the free trial?Thanks.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/a/a4d0ebfa122275530bf6683298a5e9b2cb974304.png)

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**Author:** ![zxcslo](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/zxcslo/32/61610_2.png) [@zxcslo](https://forum.inductiveautomation.com/u/zxcslo)\
**Post date:** [August 28, 2018, 7:47am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/2 "2018-08-28T07:47:11Z")

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What about this button in the top right corner, where it says: Download Ignition?

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 8:22am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/3 "2018-08-28T08:22:35Z")

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When I click the button in the top right corner, Download Ignition。It shows the same page.

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**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [August 28, 2018, 8:26am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/4 "2018-08-28T08:26:30Z")

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Scroll down and choose what installer you machine needs.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/30a73cd786022a7b3eae3a89bfb97aebf379a962.png)

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 8:35am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/5 "2018-08-28T08:35:47Z")

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I do but find nothing.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/802e7e4a02cf86711a7bebe76d1a7a2507c72f6a.png)

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 8:38am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/6 "2018-08-28T08:38:28Z")

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There are 24 errors in the page’s script.

 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/89f12b11a91e6c6157f421459b36a2cc1a93a683.png)

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**Author:** ![oisin.gribben](https://avatars.discourse-cdn.com/v4/letter/o/9d8465/32.png) [@oisin.gribben](https://forum.inductiveautomation.com/u/oisin.gribben)\
**Post date:** [August 28, 2018, 8:42am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/7 "2018-08-28T08:42:37Z")

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Did you try it on a different browser?

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 8:44am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/8 "2018-08-28T08:44:18Z")

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I try it with the newest Chrome and IE 11,and I get the same result.

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 8:49am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/9 "2018-08-28T08:49:15Z")

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I think that because I am in China,the script from [https://ajax.googleapis.com/ajax/libs/jquery/1.10.0/jquery.min.js](https://ajax.googleapis.com/ajax/libs/jquery/1.10.0/jquery.min.js) is blocked by the firewall so that the page is abnormal.Could you give me a directly link to download for window 64 bits?

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**Author:** ![lanjun\_t](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@lanjun\_t](https://forum.inductiveautomation.com/u/lanjun_t)\
**Post date:** [August 28, 2018, 9:15am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/10 "2018-08-28T09:15:43Z")

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I have resolved the problem.Thanks.

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**Author:** ![R.Alamsha](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@R.Alamsha](https://forum.inductiveautomation.com/u/R.Alamsha)\
**Post date:** [August 28, 2018, 1:08pm UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/11 "2018-08-28T13:08:40Z")

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> [@lanjun\_t](#):
>
> I think that because I am in China,the script from [https://ajax.googleapis.com/ajax/libs/jquery/1.10.0/jquery.min.js](https://ajax.googleapis.com/ajax/libs/jquery/1.10.0/jquery.min.js) is blocked by the firewall

Many Chinese uses are having difficulty in accessing non-Chinese websites. I think, Ignition must have a Chinese version asap.

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**Author:** ![Steven.Fong](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steven.fong/32/4043_2.png) [@Steven.Fong](https://forum.inductiveautomation.com/u/Steven.Fong)\
**Post date:** [August 30, 2018, 9:07pm UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/12 "2018-08-30T21:07:45Z")

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Thanks for posting this. We’ll look into improving the download experience in China.

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**Author:** ![R.Alamsha](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@R.Alamsha](https://forum.inductiveautomation.com/u/R.Alamsha)\
**Post date:** [August 31, 2018, 3:51am UTC](https://forum.inductiveautomation.com/t/ask-for-help-to-download-the-free-ignition-trial/19426/13 "2018-08-31T03:51:26Z")

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I think, Chinese version of IA university will capture the heart of China.
