# Azure Ignition Cloud error on startup

**URL:** <https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222>\
**Category:** Ignition\
**Created:** [August 22, 2023, 1:16pm UTC](https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222 "2023-08-22T13:16:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![marioishikawa](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/marioishikawa/32/7352_2.png) [@marioishikawa](https://forum.inductiveautomation.com/u/marioishikawa)\
**Post date:** [August 22, 2023, 1:16pm UTC](https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222/1 "2023-08-22T13:16:09Z")

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I'm trying to start a Ignition Cloud instance on Azure from the marketplace but I'm getting an error. The region is Brazil but the website does not mention being restricted in Brazil, athough it mentions Argentina and Argentina does not have a Azure region.  
Here is the error

Offer with PublisherId: 'inductiveautomationllc1675268212292', OfferId: 'ignition-cloud-edition' cannot be purchased due to validation errors. For more information see details. Correlation Id: 'xxxxxxxxxxxxxxxxx' The Publisher: 'inductiveautomationllc1675268212292' does not make available Offer: 'ignition-cloud-edition', Plan: 'ignition-cloud-edition-ubuntu-x64' in your Subscription/Azure account’s region: 'BR'. Correlation Id: 'xxxxxxxxxxxxxxxxx'.[{"The Publisher: 'inductiveautomationllc1675268212292' does not make available Offer: 'ignition-cloud-edition', Plan: 'ignition-cloud-edition-ubuntu-x64' in your Subscription/Azure account’s region: 'BR'. Correlation Id: 'xxxxxxxxxxxxxxxxx'.":"StoreApi"}] (Code: BadRequest)  
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**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [August 25, 2023, 6:14pm UTC](https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222/2 "2023-08-25T18:14:41Z")

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I took this to our sales/marketing teams and they've updated the website with better clarity on available regions for Ignition Cloud Edition on AWS and Azure. See the _Cloud Edition FAQs_ section at the end of [our Ignition Cloud Edition info page](https://inductiveautomation.com/ignition/cloud-edition), specifically the "Is Ignition Cloud Edition available in all markets?" item.

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**Author:** ![marioishikawa](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/marioishikawa/32/7352_2.png) [@marioishikawa](https://forum.inductiveautomation.com/u/marioishikawa)\
**Post date:** [August 25, 2023, 7:34pm UTC](https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222/3 "2023-08-25T19:34:12Z")

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Thanks. Is it planned to be available in Brazil, on Azure?

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**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [August 25, 2023, 7:45pm UTC](https://forum.inductiveautomation.com/t/azure-ignition-cloud-error-on-startup/78222/4 "2023-08-25T19:45:59Z")

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I'm unaware of any current plans to expand the offered regions.