# Backup automation of the gateway

**URL:** <https://forum.inductiveautomation.com/t/backup-automation-of-the-gateway/28497>\
**Category:** Ignition\
**Created:** [September 24, 2019, 7:46am UTC](https://forum.inductiveautomation.com/t/backup-automation-of-the-gateway/28497 "2019-09-24T07:46:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![miculacristianradu](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@miculacristianradu](https://forum.inductiveautomation.com/u/miculacristianradu)\
**Post date:** [September 24, 2019, 7:46am UTC](https://forum.inductiveautomation.com/t/backup-automation-of-the-gateway/28497/1 "2019-09-24T07:46:22Z")

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Hello Guys,

I just enabled the scheduled backup for the Gateway to a network shared folder on a NAS which require credentials to login on that folder. But I don’t have any files there and my bakcup is set for 5 days now.  
I didn’t find any section in gateway settings for the credentials.

Do you guys have any ideea what I should do?

Thank you in advance!

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**Author:** ![JordanCClark](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jordancclark/32/83362_2.png) [@JordanCClark](https://forum.inductiveautomation.com/u/JordanCClark)\
**Post date:** [September 24, 2019, 11:58am UTC](https://forum.inductiveautomation.com/t/backup-automation-of-the-gateway/28497/2 "2019-09-24T11:58:47Z")

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Some thoughts:

- Ensure the share is visible from the gateway under the gateway’s user account. Credentials are handled by the OS, not Ignition.
- If Ignition is running on Windows, use the fully qualified path name (e.g. //serverName/shareName/path/to/folder).

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<div class="post-metadata">

**Author:** ![miculacristianradu](https://avatars.discourse-cdn.com/v4/letter/m/b782af/32.png) [@miculacristianradu](https://forum.inductiveautomation.com/u/miculacristianradu)\
**Post date:** [September 24, 2019, 12:21pm UTC](https://forum.inductiveautomation.com/t/backup-automation-of-the-gateway/28497/3 "2019-09-24T12:21:59Z")

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Hello, now it’s working,

I had to give the username and password of the NAS folder to the Ignition service on Windows and now the backup is working.

Thank you !