# Backups are being made 0 kb each time, no error in logs? **URL:** \ **Category:** Ignition\ **Created:** [February 19, 2021, 4:15pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625 "2021-02-19T16:15:35Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [February 19, 2021, 4:15pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/1 "2021-02-19T16:15:35Z")
I am using 8.0.14. Recently had to change what folder my Gateway backups go into. Was testing with a backup every minute and the logs are saying that the gateway backup happened successfully, however the backups themselves are 0kb. I set it so the logs show all information relating to ScheduledBackupManager, but I am still not seeing anything helpful. Any thoughts? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/8/984a871d71d81bfc416b580c63b47a74a01cc304.png) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [February 19, 2021, 4:30pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/2 "2021-02-19T16:30:39Z")
Was the previous destination also a shared network drive? Not sure what’s going on but that seems like a good place to start looking. ---
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [February 19, 2021, 4:39pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/3 "2021-02-19T16:39:25Z")
Yes, previously it was R:…\GatewayBackups\Backups . I switched it to R:…\GatewayBackups\ProductionBackups. The production gateway was restored on a few development machines, and they all started putting their backups onto the same folder \Backups folder, which was no good. We have a rogue VM that is still making backups on the old \Backups folder that I couldn’t find, so I decided for our real live production gateway to have it put it into a new folder so that I didn’t lost backups. Now its making them in the location but they’re all zero kb. ---
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [February 19, 2021, 5:11pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/4 "2021-02-19T17:11:13Z")
Related error - this had started happening before in the folder where all my gateways were dropping off backups and I thought because GatewayA was trying to delete GatewayB’s backup, but that apparently is not the case. I thought switching foldres to make my production gateway backups be completely alone would fix this however it persists. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/6/d/6d0e683ddf8828687785391a361b5f48c0d49818.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [February 19, 2021, 5:46pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/5 "2021-02-19T17:46:40Z")
Sounds like a permissions issue in the new folder. ---
**Author:** ![bkarabinchak.psi](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/bkarabinchak.psi/32/83567_2.png) [@bkarabinchak.psi](https://forum.inductiveautomation.com/u/bkarabinchak.psi)\ **Post date:** [February 19, 2021, 5:53pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/6 "2021-02-19T17:53:16Z")
That’s what I originally thought but I’ve had permissions issues before and no file was created at all as I recall. I have this in my configuration file - ```auto #VERSION - DO NOT MODIFY: 13 wrapper.share.1.location=\\192.168.1.226\Bay1\Customer wrapper.share.1.target=R: wrapper.share.1.type=DISK wrapper.ntservice.account=user wrapper.ntservice.password=password wrapper.share.1.account=\myUserName wrapper.share.1.password=secretPassword wrapper.share.1.startup.retry_interval=10 wrapper.share.2.location=\\192.168.1.226\Bay1\Quotes wrapper.share.2.target=P: wrapper.share.2.type=DISK wrapper.share.2.account=\myUserName wrapper.share.2.password=secretPassword wrapper.share.2.startup.retry_interval=10 ``` Now with a reporting module I am able to save PDF’s directly to both of these maps drives so the gateway does seem to have permissions to create files on my mapped drives. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [February 19, 2021, 6:32pm UTC](https://forum.inductiveautomation.com/t/backups-are-being-made-0-kb-each-time-no-error-in-logs/43625/7 "2021-02-19T18:32:59Z")
I didn’t mean permissions on the share, but permisssions (ACLs) on the **folder**.