# BacNet/IP Device Stuck On Initializing

**URL:** <https://forum.inductiveautomation.com/t/bacnet-ip-device-stuck-on-initializing/55220>\
**Category:** Ignition\
**Created:** [January 20, 2022, 7:00pm UTC](https://forum.inductiveautomation.com/t/bacnet-ip-device-stuck-on-initializing/55220 "2022-01-20T19:00:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sraal](https://avatars.discourse-cdn.com/v4/letter/s/73ab20/32.png) [@sraal](https://forum.inductiveautomation.com/u/sraal)\
**Post date:** [January 20, 2022, 7:00pm UTC](https://forum.inductiveautomation.com/t/bacnet-ip-device-stuck-on-initializing/55220/1 "2022-01-20T19:00:23Z")

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Hey folks,  
I am having some trouble commissioning a BacNet IP device to monitor MS/TP on a chiller. When I put in all of the appropriate information in the device connections section it is stuck in a cycle of initializing and uninitializing. When changing any of the device settings either on the device or on the gateway it goes straight to failed. I am able to ping this device just fine. I have tried using a 0.0.0.0 local device which did not take. I have not yet set up the MS/TP side as that is being set up by the chiller vendor once we can ensure we have a good connection. This is my first experience with BacNet so please forgive any obvious oversights.

Thank you!

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [January 20, 2022, 7:07pm UTC](https://forum.inductiveautomation.com/t/bacnet-ip-device-stuck-on-initializing/55220/2 "2022-01-20T19:07:06Z")

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Without target device on the MS/TP there is nothing to initialize.

The gateway is there to bounce traffic between the two networks, not for you to make a connection to and then eventually “browse” when the MS/TP device exists. The initialization is failing because presumably you’ve configured a remote device entry with some device number that simply doesn’t exist yet, so there’s nothing on that network answering the “whoIs” for that number, so you’re not initialized.

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**Author:** ![sraal](https://avatars.discourse-cdn.com/v4/letter/s/73ab20/32.png) [@sraal](https://forum.inductiveautomation.com/u/sraal)\
**Post date:** [January 20, 2022, 7:42pm UTC](https://forum.inductiveautomation.com/t/bacnet-ip-device-stuck-on-initializing/55220/3 "2022-01-20T19:42:40Z")

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Ok that makes sense. Thank you for your quick reply!