# Bad\_MessageNotAvailable

**URL:** <https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512>\
**Category:** Ignition\
**Created:** [November 30, 2012, 8:08pm UTC](https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512 "2012-11-30T20:08:02Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![eaolson](https://avatars.discourse-cdn.com/v4/letter/e/f07891/32.png) [@eaolson](https://forum.inductiveautomation.com/u/eaolson)\
**Post date:** [November 30, 2012, 8:08pm UTC](https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512/1 "2012-11-30T20:08:02Z")

</div>

We’re having a problem with one project intermittently dropping out. This afternoon, all the widgets bound to a PLC tag started showing a “Bad Quality” overlay. Similarly, the transaction groups all started logging what I assume was their last good value.

Right about that time, we started getting entries in the logs like “StatusCode=StatusCode[0x807B0000, Severity=Bad, Subcode=Bad\_MessageNotAvailable]” (I’ll upload the logs in a moment.) But I’ve no idea what that means.

It looks like this has happened 3-4 times in the past few days. When it happened overnight, it seemed to resolve itself after about an hour.

This is on an A-B ControlLogix PLC and we’re running Ignition 7.5.4 on 64-bit Linux.  
 ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/887335c2847340a6944342de6c08a93ca603ad7a.png)

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 30, 2012, 8:37pm UTC](https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512/2 "2012-11-30T20:37:03Z")

</div>

Can you export your logs from the console page and attach those?

Edit: Doh, just saw that you’re working on that 🙂

---

<div class="post-metadata">

**Author:** ![eaolson](https://avatars.discourse-cdn.com/v4/letter/e/f07891/32.png) [@eaolson](https://forum.inductiveautomation.com/u/eaolson)\
**Post date:** [November 30, 2012, 8:41pm UTC](https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512/3 "2012-11-30T20:41:30Z")

</div>

Emailed them to support. 🙂

---

<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 30, 2012, 9:21pm UTC](https://forum.inductiveautomation.com/t/bad-messagenotavailable/5512/4 "2012-11-30T21:21:20Z")

</div>

I’m gonna close up this topic and let the support guys work with you via email/phone. There’s not a simple answer to this one that is gonna be useful to anybody else.