# Bad\_ShelvingTimeOutOfRange StatusCode **URL:** \ **Category:** Ignition\ **Created:** [July 24, 2023, 11:51pm UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821 "2023-07-24T23:51:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [July 24, 2023, 11:51pm UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/1 "2023-07-24T23:51:00Z")
Hi @pturmel , I'm seeing the same issue but not resolved after resetting session. Any help would be appreciated ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 24, 2023, 11:55pm UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/2 "2023-07-24T23:55:28Z")
> [@PRASHANTH\_KAKKIRALA](#): > > I'm seeing the same issue You see a "Bad\_ShelvingTimeOutOfRange" code somewhere? What version of Ignition are you using? ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [July 25, 2023, 12:00am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/3 "2023-07-25T00:00:01Z")
I'm trying to connect to DeltaV using Ignition OPC Tunneler. OPC UA Server: 8.1.25 (b2023021409) OPC DA Server: 7.9.21 32-Bit ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/d/ad5ad684bbcb1f8e900fac44220641ad4cbfba48.png) ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [July 25, 2023, 12:03am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/4 "2023-07-25T00:03:52Z")
I have no clue about these technologies, which are unrelated to the original post. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [July 25, 2023, 12:05am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/5 "2023-07-25T00:05:27Z")
Ok, It's the same error that someone has seen with Rockwell. I'm seeing it while connecting to Emerson DeltaV system. ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 25, 2023, 12:12am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/6 "2023-07-25T00:12:02Z")
The only place that code was used was prior to 8.x versions when the trial expired. Check the 7.9 gateway and make sure it is not expired and the modules are all licensed. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [July 25, 2023, 12:24am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/7 "2023-07-25T00:24:20Z")
Ok @Kevin.Herron I don't see this 2hr window counter updating. what could be the reason? I did restart from Utility but still the same error. ![IMG_20230724_182209](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/c/4cc2910885deb6652d4845eccc5d4de7114a1a92.jpeg) ---
**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\ **Post date:** [July 25, 2023, 12:59am UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/8 "2023-07-25T00:59:44Z")
Does the timer change if you refresh the page? You don't appear to have a license at all for that gateway, so maybe the trial is expired, or. maybe there's a bug and the module thinks it's expired. You may need to call into support tomorrow during business hours so they can take a look, assuming you have a valid license key and support contract. ---
**Author:** ![PRASHANTH\_KAKKIRALA](https://avatars.discourse-cdn.com/v4/letter/p/76d3ee/32.png) [@PRASHANTH\_KAKKIRALA](https://forum.inductiveautomation.com/u/PRASHANTH_KAKKIRALA)\ **Post date:** [July 25, 2023, 9:37pm UTC](https://forum.inductiveautomation.com/t/bad-shelvingtimeoutofrange-statuscode/76821/9 "2023-07-25T21:37:23Z")
The Issue is fixed after installing Chrome/FireFox.