# Browser Creation Failed - Unable to create browser instances

**URL:** <https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310>\
**Category:** Ignition\
**Tags:** perspective\
**Created:** [May 6, 2022, 5:57pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310 "2022-05-06T17:57:16Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Mark\_Terry](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@Mark\_Terry](https://forum.inductiveautomation.com/u/Mark_Terry)\
**Post date:** [May 6, 2022, 5:57pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/1 "2022-05-06T17:57:16Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/d/2/d283a9b77bb7bbcbbbe442ee3a08a834a1c8cfb3.png)

I keep getting an error when I try to open an application on 2 of my workstation clients.

I have 6 total clients, 4 of them are fine and 2 of them have this error.

This is with brand new computers. Windows updates are all good. Not sure what is going on.

Thanks in advance

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**Author:** ![apalas](https://avatars.discourse-cdn.com/v4/letter/a/e47774/32.png) [@apalas](https://forum.inductiveautomation.com/u/apalas)\
**Post date:** [May 9, 2022, 4:31pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/2 "2022-05-09T16:31:25Z")

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Hi Mark,

I would suggest opening a support ticket with us so that one of our representatives can investigate the cause of this behavior.

[https://inductiveautomation.com/support/home/](https://inductiveautomation.com/support/home/)

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**Author:** ![Jalal\_Elwazze](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@Jalal\_Elwazze](https://forum.inductiveautomation.com/u/Jalal_Elwazze)\
**Post date:** [May 16, 2022, 3:47am UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/3 "2022-05-16T03:47:15Z")

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Hi Mark,

Did you end up resolving this issue? I’m having the same problem

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**Author:** ![Mark\_Terry](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@Mark\_Terry](https://forum.inductiveautomation.com/u/Mark_Terry)\
**Post date:** [May 16, 2022, 12:13pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/4 "2022-05-16T12:13:20Z")

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I ended up uninstalling and then deleting every folder I could find associated with perspective workstation.

Then I reinstalled everything and it worked fine. I think there was an issue during installation. I had an issue with 2/6 clients, and doing this resolved both of those clients.

Hope that helps.

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**Author:** ![Rustam\_Bulyakulov](https://avatars.discourse-cdn.com/v4/letter/r/7c8e57/32.png) [@Rustam\_Bulyakulov](https://forum.inductiveautomation.com/u/Rustam_Bulyakulov)\
**Post date:** [December 15, 2024, 12:06pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/5 "2024-12-15T12:06:23Z")

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Hello,

I recently encountered a similar issue. Deleting all files related to Ignition Perspective didn’t work for me, but I managed to fix it using the following steps:

1. Uninstall all Inductive Automation software.
2. Delete the following folders:

- `C:\Program Files\Inductive Automation`
- `C:\Users\(your username)\.ignition`
- `C:\Users\(your username)\AppData\Roaming\Inductive Automation`

1. Update the 7-Zip application.
2. Reinstall Ignition.

This method resolved the problem for me. Let me know if it works for you!

BR Rustam

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**Author:** ![Jeff\_Krol](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jeff_krol/32/69426_2.png) [@Jeff\_Krol](https://forum.inductiveautomation.com/u/Jeff_Krol)\
**Post date:** [January 22, 2025, 5:22pm UTC](https://forum.inductiveautomation.com/t/browser-creation-failed-unable-to-create-browser-instances/59310/6 "2025-01-22T17:22:41Z")

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This is happening for some of our workstations now. I've tried the troubleshooting process that you recommend Rustam, but no luck. I believe our issue might be related to AppLocker as I have to work with my IT department to get this installed and also to get me the appropriate permission to uninstall the app. Anyone else run into this issue lately?
