# \[BUG-1050\] 8.1 Installer Issue

**URL:** <https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541>\
**Category:** Ignition\
**Created:** [November 11, 2020, 4:35pm UTC](https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541 "2020-11-11T16:35:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![steven.cox](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steven.cox/32/18589_2.png) [@steven.cox](https://forum.inductiveautomation.com/u/steven.cox)\
**Post date:** [November 11, 2020, 4:35pm UTC](https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541/1 "2020-11-11T16:35:12Z")

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Hi all,

I am new to ignition and have been working with 8.0.16. I am upgrading to 8.1 but am having issues with the installer. This is a Windows 10 Professional system.

The first screen looks washed out but it might be ok…

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/6/866c8f62859813cea5fbd4784b3d687563cf150d.png)

The Location seems ok, so I pressed next…

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/4/7403256dea3c8cf69691ee99c20e33379003ea1e.png)

This is where I bailed out…

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/0/8023753d68f79bd98d49ca68622496a881f9e775.png)

I was taught not to agree with something I cannot read!

I had a similar problem with the designer and client launcher when I originally installed Ignition.

This thread solved that issue if this helps,… [Ingnition Designer Launcher - Blank window - #9 by jcoffman](http://forum.inductiveautomation.com/t/ingnition-designer-launcher-blank-window/38606/9)

Thanks, Steven

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [November 11, 2020, 4:36pm UTC](https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541/2 "2020-11-11T16:36:23Z")

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@jcoffman maybe we should disable hardware rendering in the installers by default?

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<div class="post-metadata">

**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\
**Post date:** [November 11, 2020, 4:37pm UTC](https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541/3 "2020-11-11T16:37:47Z")

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hmm @Kevin.Herron i can look into that.

In the meantime you can run the installer in [Text Mode](https://docs.inductiveautomation.com/display/DOC81/Command+Line+Installations) or include the `-Dprism.order=sw` arg when running the installer

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<div class="post-metadata">

**Author:** ![steven.cox](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/steven.cox/32/18589_2.png) [@steven.cox](https://forum.inductiveautomation.com/u/steven.cox)\
**Post date:** [November 11, 2020, 4:57pm UTC](https://forum.inductiveautomation.com/t/bug-1050-8-1-installer-issue/40541/4 "2020-11-11T16:57:05Z")

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@jcoffman,

That made that quick and easy. I am back up and looks like all is well.

If you need me to test on this I will be happy to help out.

Thanks, Steven

> [@jcoffman](#):
>
> In the meantime you can run the installer in [Text Mode](https://docs.inductiveautomation.com/display/DOC81/Command+Line+Installations) or include the `-Dprism.order=sw` arg when running the installer