# \[BUG-13550\] Unable to open non-localhost Designer **URL:** \ **Category:** Ignition\ **Created:** [April 12, 2019, 1:29pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093 "2019-04-12T13:29:37Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![rbanaszak](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rbanaszak/32/6929_2.png) [@rbanaszak](https://forum.inductiveautomation.com/u/rbanaszak)\ **Post date:** [April 12, 2019, 1:29pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093/1 "2019-04-12T13:29:37Z")
Attempting to open a non-localhost designer and it continually errors out. Went through multiple attempts of fully uninstalling Ignition and reinstalling to only open a newly installed Designer to be met with with no gateway selection page. Have even attempted to fully uninstall Ignition from my local computer, download designer from non-localhost gateway to be met with the following. ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/e/e7d48a77d1f9ef1913ba3f9e5b3f068520f36f94.png) ![gateway](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/8b840c6ac7e7ef49fdd6061f1ce339d8cb303a68.png) Any advice if this is not a bug is greatly appreciated ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [April 12, 2019, 3:23pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093/2 "2019-04-12T15:23:52Z")
have you tried to connect using the ip address directly? manually add the address in the launcher instead of using localhost (based off your screen shot looks like `http://192.168.1.170:8088`. To manually add, open the Designer Launcher and click Add Designer then click Manually Add Gateway. ---
**Author:** ![rbanaszak](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rbanaszak/32/6929_2.png) [@rbanaszak](https://forum.inductiveautomation.com/u/rbanaszak)\ **Post date:** [April 12, 2019, 3:29pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093/3 "2019-04-12T15:29:27Z")
Unfortunately i may not have been as descriptive in my original post as i should have been. In the case that I reinstall a local gateway and reinstalling the designer launcher and run it, i am immediately met with the login screen as shown below. ![login](https://us1.discourse-cdn.com/inductiveautomation/original/2X/c/c6ac665fd65a9c90d7434292b752139559d5fb01.png) In the case a local copy of Ignition is not installed on my local computer I am met with the issues shown in my original post. Either way I am not presented with a screen to select what gateway i want to run from nor a button to manually add gateway ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [April 12, 2019, 3:38pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093/4 "2019-04-12T15:38:28Z")
Ok, so it is loading, but the launcher is immediately launching a designer? and this designer is running off of a different gateway? I think you have set a a Default Application in the launcher and now that gateway is no longer running. It looks like this is a bug. Im going to open a ticket, but for now, close the launcher and delete the designer-launcher.json in your `%USER_HOME%\.ignition\clientlauncher-data` directory and reopen the launcher. You will have to re-add the necessary gateway to the launcher but it will be usable again. ---
**Author:** ![rbanaszak](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/rbanaszak/32/6929_2.png) [@rbanaszak](https://forum.inductiveautomation.com/u/rbanaszak)\ **Post date:** [April 12, 2019, 3:41pm UTC](https://forum.inductiveautomation.com/t/bug-13550-unable-to-open-non-localhost-designer/24093/5 "2019-04-12T15:41:25Z")
> [@jcoffman](#): > > Ok, so it is loading, but the launcher is immediately launching a designer? and this designer is running off of a different gateway? Yes and yes That did the trick and is now opening the correct designer launcher screen. Thank you,