# \[BUG-13924\] Tag folder and tags not deleting

**URL:** <https://forum.inductiveautomation.com/t/bug-13924-tag-folder-and-tags-not-deleting/24576>\
**Category:** Ignition Early Access\
**Created:** [May 2, 2019, 12:35am UTC](https://forum.inductiveautomation.com/t/bug-13924-tag-folder-and-tags-not-deleting/24576 "2019-05-02T00:35:43Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![nminchin](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nminchin/32/6911_2.png) [@nminchin](https://forum.inductiveautomation.com/u/nminchin)\
**Post date:** [May 2, 2019, 12:35am UTC](https://forum.inductiveautomation.com/t/bug-13924-tag-folder-and-tags-not-deleting/24576/1 "2019-05-02T00:35:43Z")

</div>

8.0.0 (b2019040718)

I am seeing some strange behaviours with the tag browser when deleting tags/folders occasionally. Unfortunately I can’t give you a step-by-step process to replicate the behaviour, and I can’t reproduce it myself. But this is what I’ve found:

Somehow I got to a tag browser that looks like this, with a blank space before Test 1 folder:  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/682405b1fdf4bf98929aa4281e79865721d9a409.png)  
The xml for this Test 1 folder is:

```auto
<Tags MinVersion="8.0.0">
   <Tag name="Test 1" type="Unknown">
   </Tag>
</Tags>

```

Adding a tag to the folder seems to work, but the blank space remains:  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/bd72c68cbc6d5f88208ccd37f3522fe2f2e26c1b.png)  
Deleting the folder deletes the tag and removes the blank space, but the folder remains but reverts back to the xml definition above:  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/e/ee7305cba6680106476805cb53b6dfe1bcb5ba8c.png)  
If I try to delete the folder again I get this error and the tag folder remains there:

```auto
[ClientProgressManager-1] ERROR com.inductiveautomation.ignition.designer.tags.tree.TagBrowserPanel - Bad_NotFound

```

When I add a new tag to the folder again, the blank space reappears and the new tag is now created in the folder:  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/9/98a6d220d516802231b66932ae29d1b31d5d3882.png)

Here is a screen capture:  
[https://screencast-o-matic.com/watch/cqhncqZ5Wz](https://screencast-o-matic.com/watch/cqhncqZ5Wz)

I’ve tried all of the restarts/refreshes available to refresh the tag provider (tag browser context menu items and re-saving the tag provider in the gateway webpage) with no success. I can’t delete this folder…

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<div class="post-metadata">

**Author:** ![CraigP](https://avatars.discourse-cdn.com/v4/letter/c/ce73a5/32.png) [@CraigP](https://forum.inductiveautomation.com/u/CraigP)\
**Post date:** [May 9, 2019, 5:24pm UTC](https://forum.inductiveautomation.com/t/bug-13924-tag-folder-and-tags-not-deleting/24576/2 "2019-05-09T17:24:27Z")

</div>

I’m seeing the same behavior. I restored a 7.9.10 gateway backup into 8.0.1 and now have several blank spaces in the tag browser tree.

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<div class="post-metadata">

**Author:** ![awalker](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/awalker/32/6874_2.png) [@awalker](https://forum.inductiveautomation.com/u/awalker)\
**Post date:** [May 16, 2019, 8:13pm UTC](https://forum.inductiveautomation.com/t/bug-13924-tag-folder-and-tags-not-deleting/24576/3 "2019-05-16T20:13:48Z")

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This is the same issue mentioned in [[Bug-13924]Where have my tags gone!](http://forum.inductiveautomation.com/t/bug-13924-where-have-my-tags-gone/24954?u=awalker)

We have a ticket for this and will update that post when its been fixed.

Thank you!