# \[BUG-13947\] Gateway Scripts Status Page not loading

**URL:** <https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119>\
**Category:** Ignition Early Access\
**Created:** [May 17, 2019, 11:16pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119 "2019-05-17T23:16:22Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![emcconnell](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@emcconnell](https://forum.inductiveautomation.com/u/emcconnell)\
**Post date:** [May 17, 2019, 11:16pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/1 "2019-05-17T23:16:22Z")

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On the Gateway Webpage the Status/System/Gateway Scripts Status page is not loading. After clicking to view the page, the Tab Bar will flash on screen for a split second and then the screen will be blank. There is a similar item number that was solved a while ago and might be good reference [BUG-12800].

Browser: Google Chrome  
Ignition Version Number: 8.0.2- b20190516  
OS: Windows 10 Pro and Windows Server 2016 Datacenter  
OS of Gateway Location: Windows Server 2016 Datacenter

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [May 17, 2019, 11:24pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/2 "2019-05-17T23:24:36Z")

</div>

Can you check the browser console and gateway logs to see if any errors are thrown when the page fails to load?  
I can’t reproduce out of a development environment.

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<div class="post-metadata">

**Author:** ![emcconnell](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@emcconnell](https://forum.inductiveautomation.com/u/emcconnell)\
**Post date:** [May 17, 2019, 11:30pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/3 "2019-05-17T23:30:01Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/b8f35186d1174db288b034aed7de344ce23386ca.png)

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [May 17, 2019, 11:41pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/4 "2019-05-17T23:41:16Z")

</div>

Okay, that should be enough for us to track it down. Thanks for the report.

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<div class="post-metadata">

**Author:** ![emcconnell](https://avatars.discourse-cdn.com/v4/letter/e/a9adbd/32.png) [@emcconnell](https://forum.inductiveautomation.com/u/emcconnell)\
**Post date:** [May 17, 2019, 11:42pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/5 "2019-05-17T23:42:38Z")

</div>

Awesome! Thanks

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<div class="post-metadata">

**Author:** ![DavidWisely](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/davidwisely/32/10482_2.png) [@DavidWisely](https://forum.inductiveautomation.com/u/DavidWisely)\
**Post date:** [May 27, 2019, 5:01am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/6 "2019-05-27T05:01:34Z")

</div>

I’m having the same issue on two separate gateways with version 8.0.1.  
Is there any workaround to view these pages some other way?

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<div class="post-metadata">

**Author:** ![ace5715](https://avatars.discourse-cdn.com/v4/letter/a/76d3ee/32.png) [@ace5715](https://forum.inductiveautomation.com/u/ace5715)\
**Post date:** [November 22, 2019, 3:40am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/7 "2019-11-22T03:40:56Z")

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I’m getting the same issue on my gateway script status page running version 8.0.5 and the browser is Chrome.

Is this a known issue? Is there a fix?

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/9/9f64e81415105d3d7568fc95cb1d52d954f1a708.png)

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<div class="post-metadata">

**Author:** ![boandersen](https://avatars.discourse-cdn.com/v4/letter/b/13edae/32.png) [@boandersen](https://forum.inductiveautomation.com/u/boandersen)\
**Post date:** [December 4, 2019, 8:53am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/8 "2019-12-04T08:53:14Z")

</div>

Same issue, several browsers (chrome, edge on different computers), several different versions of Ignition 8 (8.06 still has the problem)

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<div class="post-metadata">

**Author:** ![boandersen](https://avatars.discourse-cdn.com/v4/letter/b/13edae/32.png) [@boandersen](https://forum.inductiveautomation.com/u/boandersen)\
**Post date:** [December 4, 2019, 9:01am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/9 "2019-12-04T09:01:52Z")

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We have this problem too,and have for a long time - all browsers (ie, edge, chrome) has it and it has persisted since at least 8.01 through 8.06  
Here’s a dump from chrome - I do not know if it is useful

```auto
sys.gateway-scripts?4:1 [DOM] Found 2 elements with non-unique id #timer-panel_pagination_page_input: (More info: https://goo.gl/9p2vKq) <input type=​"text" pattern=​"[1-9]​[0-9]​*" id=​"timer-panel_pagination_page_input" value=​"1">​ <input type=​"text" pattern=​"[1-9]​[0-9]​*" id=​"timer-panel_pagination_page_input" value=​"1">​
DevTools failed to parse SourceMap: http://i8server:8088/web/status/twotiermenu.js.map
DevTools failed to parse SourceMap: http://i8server:8088/web/status/gateway_scripts.js.map
DevTools failed to parse SourceMap: http://i8server:8088/web/status/GatewayBreadcrumb.js.map
DevTools failed to parse SourceMap: http://i8server:8088/web/status/trialbar.js.map
react-dom.js:117 Invariant Violation: Minified React error #130; visit https://reactjs.org/docs/error-decoder.html?invariant=130&args[]=undefined&args[]= for the full message or use the non-minified dev environment for full errors and additional helpful warnings. 
    at pb (http://i8server:8088/res/sys/js/react-dom.js:12:454)
    at n (http://i8server:8088/res/sys/js/react-dom.js:13:221)
    at wc (http://i8server:8088/res/sys/js/react-dom.js:61:140)
    at http://i8server:8088/res/sys/js/react-dom.js:79:83
    at N (http://i8server:8088/res/sys/js/react-dom.js:90:3)
    at hi (http://i8server:8088/res/sys/js/react-dom.js:105:408)
    at Qg (http://i8server:8088/res/sys/js/react-dom.js:144:217)
    at Rg (http://i8server:8088/res/sys/js/react-dom.js:145:76)
    at Sc (http://i8server:8088/res/sys/js/react-dom.js:158:109)
    at Z (http://i8server:8088/res/sys/js/react-dom.js:156:492)
Bg @ react-dom.js:117
c.callback @ react-dom.js:126
Ag @ react-dom.js:116
zg @ react-dom.js:116
qi @ react-dom.js:131
ui @ react-dom.js:133
(anonymous) @ react-dom.js:158
unstable_runWithPriority @ react.js:27
Vc @ react-dom.js:158
Sc @ react-dom.js:158
Z @ react-dom.js:156
Kc @ react-dom.js:155
ya @ react-dom.js:153
enqueueSetState @ react-dom.js:202
t.setState @ react.js:20
u.onStateChange @ VM2549:14
m @ VM2549:14
eval @ VM2549:1
dispatch @ VM2549:14
eval @ VM2549:14
Promise.then (async)
eval @ VM2549:14
eval @ VM2549:1
value @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
setTimeout (async)
value @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
eval @ VM2549:14
Promise.then (async)
eval @ VM2549:14
eval @ VM2549:1
value @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
(anonymous) @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
F @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
value @ VM2549:14
value @ VM2549:14
Pd @ react-dom.js:69
qg @ react-dom.js:92
hi @ react-dom.js:104
Qg @ react-dom.js:144
Rg @ react-dom.js:145
Sc @ react-dom.js:158
Z @ react-dom.js:156
Kc @ react-dom.js:155
ya @ react-dom.js:153
bh @ react-dom.js:160
xe @ react-dom.js:160
nb.render @ react-dom.js:215
(anonymous) @ react-dom.js:164
$g @ react-dom.js:159
Wc @ react-dom.js:164
render @ react-dom.js:217
cb @ sys.gateway-scripts?4:76
(anonymous) @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
fire @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:2538
fireWith @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:2649
done @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:7038
(anonymous) @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:7327
load (async)
send @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:7344
ajax @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:6957
jQuery.<computed> @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:7077
getScript @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:7065
value @ IgnitionLib-ver-529E74C3F1794104A22D05E8BE29EF08.js:1
(anonymous) @ sys.gateway-scripts?4:76
dispatch @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:3782
elemData.handle @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:3632
load (async)
add @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:3671
(anonymous) @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:3598
each @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:269
each @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:90
on @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:3597
on @ jquery-ver-C2E3D53624F901F3F15AE4D03B098EEF.js:4064
(anonymous) @ foundation.min.js:1
(anonymous) @ foundation.min.js:1
VM2549:14 Error fetching script diagnostics: Invariant Violation: Minified React error #130; visit https://reactjs.org/docs/error-decoder.html?invariant=130&args[]=undefined&args[]= for the full message or use the non-minified dev environment for full errors and additional helpful warnings. 

```

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<div class="post-metadata">

**Author:** ![DavidWisely](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/davidwisely/32/10482_2.png) [@DavidWisely](https://forum.inductiveautomation.com/u/DavidWisely)\
**Post date:** [June 15, 2020, 5:47am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/10 "2020-06-15T05:47:22Z")

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Hey @paul-griffith  
This is still a problem in version 8.0.12 (b2020042115)  
Is there any fix for this planned?  
Thanks.

Same error:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/7/7883a627917c5eaa80b5f3b65bc7c10bb8ce5055.png)

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [June 15, 2020, 3:40pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/11 "2020-06-15T15:40:32Z")

</div>

We were never able to reproduce internally, _but_ I believe some changes were made to how these pages load React components for 8.0.14/8.0.15. I’ll re-open the internal ticket, but it may end up being resolved by those other changes.

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<div class="post-metadata">

**Author:** ![austin](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@austin](https://forum.inductiveautomation.com/u/austin)\
**Post date:** [June 15, 2020, 4:08pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/12 "2020-06-15T16:08:20Z")

</div>

I’ve personally noticed this has been much better since about 8.0.10, for me at least. Not sure if it has to do with a script I’ve changed, or if it was gateway updates.

I noticed it seemed to be happening for me when I was running long scripts in a shared thread.

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<div class="post-metadata">

**Author:** ![DavidWisely](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/davidwisely/32/10482_2.png) [@DavidWisely](https://forum.inductiveautomation.com/u/DavidWisely)\
**Post date:** [June 16, 2020, 6:14am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/13 "2020-06-16T06:14:01Z")

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That would make sense. I have a few of them!

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<div class="post-metadata">

**Author:** ![allnet](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@allnet](https://forum.inductiveautomation.com/u/allnet)\
**Post date:** [July 2, 2020, 9:46am UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/14 "2020-07-02T09:46:59Z")

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Noticed that happening since 8.0.10. Did not look for it before.  
So Gateway Scripts-\>Timer Script with Fixed Rate and Dedicated Thread  
If the script did not finish in desired Delay Gateway Scripts Status Page not loading, disappearing.  
In 7.9 If the script did not finish there is an exclamation mark with Slow  
In order to make Gateway Scripts Status Page be visible again Delay value must be bigger than script duration.

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<div class="post-metadata">

**Author:** ![mcarritt1](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/mcarritt1/32/4262_2.png) [@mcarritt1](https://forum.inductiveautomation.com/u/mcarritt1)\
**Post date:** [October 29, 2020, 1:22pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/15 "2020-10-29T13:22:15Z")

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also seeing this on EDGE 8.0.15,

disabling this script allows the page to load:  
 ![Screen Shot 2020-10-29 at 2.19.53 PM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/f/5/f5c49e491b1eb10a925bdcb7befc72d440e630b6.png)

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<div class="post-metadata">

**Author:** ![jay.lafave](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@jay.lafave](https://forum.inductiveautomation.com/u/jay.lafave)\
**Post date:** [November 24, 2020, 9:31pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/16 "2020-11-24T21:31:14Z")

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I am seeing this same issue on 8.1.0 and Google Chrome. Console output:

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/e/c/ec1c5a042a47a45e561d3a060775508001464710.png)

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<div class="post-metadata">

**Author:** ![bspangler](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@bspangler](https://forum.inductiveautomation.com/u/bspangler)\
**Post date:** [December 14, 2020, 4:47pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/17 "2020-12-14T16:47:41Z")

</div>

I also see a similar ~~(if not same)~~ issue on 8.1.1

Confirmed that increasing the delay appears to be the temporary solution.

Found a thread that looks like it may have a resolution for the issue, but haven't seen any feedback on whether this is fixed in 8.1.2 or not.

> [@Nightly 8.1 Changelogs - 2020](http://forum.inductiveautomation.com/t/nightly-8-1-changelogs-2020/38316/46):
>
> Nightly Changelog: 8.1.2-b20201120 Platform 1119: Gateway Timer Scripts on Fixed Delay behave like Fixed Rate Modified the implementation of “Fixed Delay” timer scripts to behave as described instead of like “Fixed Rate”.

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<div class="post-metadata">

**Author:** ![kelly.draehn](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kelly.draehn/32/21474_2.png) [@kelly.draehn](https://forum.inductiveautomation.com/u/kelly.draehn)\
**Post date:** [February 12, 2021, 7:13pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/18 "2021-02-12T19:13:48Z")

</div>

Seeing the same error here. Mine is on fixed delay but tried it at 10K and 20K ms and still had same issue. Weird thing tho, when I changed it to 20K ms and saved it the page was able to load and showing it never run. But once it did run the page started showing the error again…

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/1/2/129681ed6fc0fc1af6a9929993d4b9b7ad3ad7db.png)

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<div class="post-metadata">

**Author:** ![iceberg](https://avatars.discourse-cdn.com/v4/letter/i/e99b99/32.png) [@iceberg](https://forum.inductiveautomation.com/u/iceberg)\
**Post date:** [March 5, 2021, 2:39pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/19 "2021-03-05T14:39:17Z")

</div>

I am seeing this issue as well, did anyone ever find a solution for this?

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<div class="post-metadata">

**Author:** ![osolorzano](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/osolorzano/32/6432_2.png) [@osolorzano](https://forum.inductiveautomation.com/u/osolorzano)\
**Post date:** [March 5, 2021, 6:27pm UTC](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119/20 "2021-03-05T18:27:16Z")

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This should be fixed as part of 8.1.3 and was here in the [change logs](http://forum.inductiveautomation.com/t/nightly-8-1-changelogs-2021/42410/6).

[Next page](https://forum.inductiveautomation.com/t/bug-13947-gateway-scripts-status-page-not-loading/25119.md?page=2)