# \[BUG-13996, 13781\] Confirmation Popup shows up in the wrong screen **URL:** \ **Category:** Ignition\ **Created:** [May 1, 2019, 7:05pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565 "2019-05-01T19:05:52Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [May 1, 2019, 7:05pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/1 "2019-05-01T19:05:52Z")
Hello everyone, We are using the built in confirmation popup window option that is available with the multi-state button component. The issue is, when the full screen client is launched in the non-primary screen, the built-in popup confirmation window appears on the wrong screen. Is there a way around this bug? Thanks, ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [May 3, 2019, 1:26pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/2 "2019-05-03T13:26:17Z")
Has anyone else ran into this? I am trying to figure out how the location can be changed via a window listener event but have not had any success yet. ---
**Author:** ![awalker](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/awalker/32/6874_2.png) [@awalker](https://forum.inductiveautomation.com/u/awalker)\ **Post date:** [May 3, 2019, 8:48pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/3 "2019-05-03T20:48:53Z")
Hi @brandon1, Thanks for reporting this. We are aware of some of the multi-monitor issues and currently have a ticket to get this resolved. I’ll let you know when I have more information. ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [May 4, 2019, 2:23am UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/4 "2019-05-04T02:23:56Z")
Thank you. Please let me know if you find a solution to this. If we are unable to solve this through scripting, we will have to refactor a sizable portion of our control. ---
**Author:** ![nskoog](https://avatars.discourse-cdn.com/v4/letter/n/ebca7d/32.png) [@nskoog](https://forum.inductiveautomation.com/u/nskoog)\ **Post date:** [May 23, 2019, 12:36pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/5 "2019-05-23T12:36:52Z")
I would like to know when this is resolved. Seeing the same issue with multi-monitor mode. Thanks. ---
**Author:** ![Carl.Gould](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/carl.gould/32/7262_2.png) [@Carl.Gould](https://forum.inductiveautomation.com/u/Carl.Gould)\ **Post date:** [May 23, 2019, 5:02pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/6 "2019-05-23T17:02:43Z")
Do your different screens have different scaling settings? ![scaling](https://us1.discourse-cdn.com/inductiveautomation/original/2X/6/66a5dc4842f21b41a7cc2c150f6ca013f157996f.png) ---
**Author:** ![brandon1](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@brandon1](https://forum.inductiveautomation.com/u/brandon1)\ **Post date:** [May 23, 2019, 9:01pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/7 "2019-05-23T21:01:50Z")
I do not know for sure in our case Carl. We did confirm that swapping the screen that the ignition project launched on made the confirmation popup work correctly. But then the confirmation popup on the other screen’s client messed up. Kind of a catch 22 game at this point. ---
**Author:** ![kcarfano](https://avatars.discourse-cdn.com/v4/letter/k/e47c2d/32.png) [@kcarfano](https://forum.inductiveautomation.com/u/kcarfano)\ **Post date:** [June 25, 2019, 5:03pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/8 "2019-06-25T17:03:04Z")
I would also like to know when this issue is resolved. Thanks! ---
**Author:** ![awalker](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/awalker/32/6874_2.png) [@awalker](https://forum.inductiveautomation.com/u/awalker)\ **Post date:** [July 5, 2019, 3:55pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/9 "2019-07-05T15:55:25Z")
Hi! The confirmation popup error the @brandon1 mentioned has been resolved in the 8.0.3 nightly build from 6/28 (Ticket 13996). Some of the other multi monitor issues are still being worked on (ticket 13781). ---
**Author:** ![richardNZ15](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/richardnz15/32/33373_2.png) [@richardNZ15](https://forum.inductiveautomation.com/u/richardNZ15)\ **Post date:** [August 6, 2019, 11:58pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/10 "2019-08-06T23:58:06Z")
Was this supposed to be fixed in latest 7.9.x versions? We seem to have this problem on 7.9.11. I’m talking about the confirmation popup opening on the wrong screen, ticket # 13996 ---
**Author:** ![robert1](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@robert1](https://forum.inductiveautomation.com/u/robert1)\ **Post date:** [December 20, 2019, 2:28pm UTC](https://forum.inductiveautomation.com/t/bug-13996-13781-confirmation-popup-shows-up-in-the-wrong-screen/24565/11 "2019-12-20T14:28:27Z")
Hello- we also have this problem in 7.9.10. I dont see a mention of it in the release notes through 7.9.13. Has this been fixed yet in later versions of 7.9?