# \[BUG-14207\]Perspective view doesn't open in designer in v8.0.2

**URL:** <https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755>\
**Category:** Ignition Early Access\
**Created:** [June 12, 2019, 5:27am UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755 "2019-06-12T05:27:05Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 12, 2019, 5:27am UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/1 "2019-06-12T05:27:05Z")

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Hello  
After some working on perspective in v8.0.2, the designer can’t open my view at all. double clicking on view doesn’t do anything & creating new view doesn’t add any view at all. I only can access page configuration section. I access my server with different computer to ensure that designer doesn’t have any problem.  
I setup a public server for checking this, with following IP and user/password:  
IP: [http://195.201.52.81:8088](http://195.201.52.81:8088)  
user: admin  
password: password

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 12, 2019, 12:30pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/2 "2019-06-12T12:30:36Z")

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any help

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**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\
**Post date:** [June 12, 2019, 12:33pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/3 "2019-06-12T12:33:09Z")

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> [@nader.chinichian](#):
>
> I setup a public server for checking this

This gives me the chills. If you need remote support, contact support.

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**Author:** ![PerryAJ](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/perryaj/32/3281_2.png) [@PerryAJ](https://forum.inductiveautomation.com/u/PerryAJ)\
**Post date:** [June 12, 2019, 3:53pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/4 "2019-06-12T15:53:34Z")

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Is there anything in the designer logs/console? What operating system/version?

Agree with Phil, contact support (who has appropriate sandboxing to facilitate remoting in/connecting to your gateway and help diagnose).

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**Author:** ![chris.roys](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@chris.roys](https://forum.inductiveautomation.com/u/chris.roys)\
**Post date:** [June 13, 2019, 4:26am UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/5 "2019-06-13T04:26:44Z")

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You use version 8.0.3. I download the designer and can’t open any view

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 13, 2019, 4:36am UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/6 "2019-06-13T04:36:19Z")

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I just want to help the team to see the bug easily and instead of re creating it.  
In designer there is no log. Except for open the view the other thing is working.  
Yesterday I also upgrade the system to 8.0.3 and the problem isn’t solve in this version.  
I use windows 10.

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 15, 2019, 5:52am UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/7 "2019-06-15T05:52:59Z")

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Hi  
I just upload my gateway. Please take a look at it in designer. The view doesn’t open at all.

> **[Ignition-raspberrypi\_Ignition-backup-20190615-1012.gwbk](https://drive.google.com/file/d/14kUijE252JKzFICqLH1P4IL8UYPilxTV/view?usp=drive_open)**
>
> Google Drive file.

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**Author:** ![vtran](https://avatars.discourse-cdn.com/v4/letter/v/779978/32.png) [@vtran](https://forum.inductiveautomation.com/u/vtran)\
**Post date:** [June 17, 2019, 2:13pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/8 "2019-06-17T14:13:09Z")

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I got the same problem last week but was able to restore a gateway back up from a time that it was working. And support suggests to clear out the jar-cache folder after shutting down the gateway. The Windows directory is **C:\Program Files\Inductive Automation\Ignition\data\jar-cache** not sure about Raspberry Pi. So that’s something that you can try.

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 17, 2019, 3:35pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/9 "2019-06-17T15:35:30Z")

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Hi Victor  
Thank for the solutions. My problem is I did a lot work on views and don’t have a back of gateway to restore them. I will try to clean cache folder.  
By the way, did support add this problem in their list to be fixed in future release?

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**Author:** ![osolorzano](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/osolorzano/32/6432_2.png) [@osolorzano](https://forum.inductiveautomation.com/u/osolorzano)\
**Post date:** [June 17, 2019, 5:47pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/10 "2019-06-17T17:47:51Z")

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From looking at the backup, it looks like your project suffered from an old bug where saving/conflict resolution in certain states would destroy a resource and replace it with an empty .bin file. From what I can tell, this affected every Style Class in your project except the one named Blink. Did these style classes work before upgrading to 8.0.2? Because if so we may have regressed an area around there and I would like to get a project export from before your upgrade.

In the meantime, you can work around this by going into your designer and deleting all the Style Classes except Blink, saving, then restarting your designer.

I will also create a ticket to see if we can handle null style classes so that it does not prevent you from opening any Perspective Views, because it looks like you couldn’t open views in that project even if they didn’t use any of the classes which definitely shouldn’t happen.

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**Author:** ![nader.chinichian](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/nader.chinichian/32/9261_2.png) [@nader.chinichian](https://forum.inductiveautomation.com/u/nader.chinichian)\
**Post date:** [June 18, 2019, 6:46pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/11 "2019-06-18T18:46:33Z")

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Thank you. I didn’t use any of them except blink. I just hope this bug will be fixed for future release.

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**Author:** ![Paul.Scott](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul.scott/32/4578_2.png) [@Paul.Scott](https://forum.inductiveautomation.com/u/Paul.Scott)\
**Post date:** [July 2, 2019, 3:23pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/12 "2019-07-02T15:23:27Z")

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For posterity, the issue the bug reported in this thread was fixed in the nightly build uploaded yesterday (7/1)

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**Author:** ![stefan.wang](https://avatars.discourse-cdn.com/v4/letter/s/b19c9b/32.png) [@stefan.wang](https://forum.inductiveautomation.com/u/stefan.wang)\
**Post date:** [July 22, 2019, 1:47pm UTC](https://forum.inductiveautomation.com/t/bug-14207-perspective-view-doesnt-open-in-designer-in-v8-0-2/25755/13 "2019-07-22T13:47:29Z")

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good replay! thanks i need to download new one
