# \[Bug-14441\]: Alarm emails were sent error with SMTP profile **URL:** \ **Category:** Ignition\ **Tags:** ignition80\ **Created:** [July 3, 2019, 6:25am UTC](https://forum.inductiveautomation.com/t/bug-14441-alarm-emails-were-sent-error-with-smtp-profile/26252 "2019-07-03T06:25:07Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![AIO](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/aio/32/87549_2.png) [@AIO](https://forum.inductiveautomation.com/u/AIO)\ **Post date:** [January 8, 2020, 11:03pm UTC](https://forum.inductiveautomation.com/t/bug-14441-alarm-emails-were-sent-error-with-smtp-profile/26252/8 "2020-01-08T23:03:42Z")
Nathan, I realize this is late, but perhaps it can help you or someone else. I ran into this same issue, and found that when trying to send via an SMTP server with a username and no password, I had to: - Configure the SMTP server with the hostname, but no username - Put the username in the From Address of the notification block. This allowed me to send via the alarm notification pipeline. Read more here: > [@\[bug-11887\]Alarm Pipeline Fails to send (SMTP Profile working)](http://forum.inductiveautomation.com/t/bug-11887-alarm-pipeline-fails-to-send-smtp-profile-working/31129/4): > > Paul, I managed to find a solution in this instance. In order to have the alarm notification work: SMTP profile must be configured with a hostname, but no username or password. Alarm Pipeline Notification Block must have the username in the from address. [Alarm%20Pipeline%20Config1] Following this set-up, it will allow the server to send emails via the notification pipeline without a password. --- _[View the full topic](https://forum.inductiveautomation.com/t/bug-14441-alarm-emails-were-sent-error-with-smtp-profile/26252)._