# \[Bug-5368\] Ignition Gateway Service User

**URL:** <https://forum.inductiveautomation.com/t/bug-5368-ignition-gateway-service-user/57914>\
**Category:** Ignition\
**Created:** [April 1, 2022, 7:28am UTC](https://forum.inductiveautomation.com/t/bug-5368-ignition-gateway-service-user/57914 "2022-04-01T07:28:29Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![kcollins](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kcollins/32/19646_2.png) [@kcollins](https://forum.inductiveautomation.com/u/kcollins)\
**Post date:** [May 5, 2022, 3:05pm UTC](https://forum.inductiveautomation.com/t/bug-5368-ignition-gateway-service-user/57914/8 "2022-05-05T15:05:48Z")

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Try adding the user that is running the Ignition Gateway to the _Performance Log Users_ group. You will have to restart the gateway for it to take effect. It looks like this may be required to actually query the performance counters system to retrieve process cpu load.

 ![2022-05-05 at 10.06 AM](https://us1.discourse-cdn.com/inductiveautomation/original/3X/7/3/731e7c32b280856d26e8d7e77e359f27650f0e51.png)

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