# \[BUG-558\] Power chart not charting **URL:** \ **Category:** Ignition Early Access\ **Created:** [October 2, 2020, 6:15pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322 "2020-10-02T18:15:31Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 2, 2020, 6:15pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/1 "2020-10-02T18:15:31Z")
I’m obviously doing something wrong in the new power chart component. I have it added to a page and can add tags via the tag browser, but nothing appears on the chart and no pen loads into the pen table. I can go into settings and see that the pen is added and when I do an export, the data comes out. Just can’t get it to actually chart. What am I missing?? ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/4/445093bcc83e699b8c1df4d5b8b7b4dff2a8e919.png) ---
**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\ **Post date:** [October 14, 2020, 7:25pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/2 "2020-10-14T19:25:04Z")
@bwirth, are you still seeing this error? Which RC did you see this behavior on? ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 14, 2020, 7:58pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/3 "2020-10-14T19:58:12Z")
I was seeing it in RC2. I’m not getting it to draw in RC3 either. Guess I should mention that I am historizing a MQTT derived analog value although that is semi shown in the image above. ---
**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\ **Post date:** [October 14, 2020, 9:15pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/4 "2020-10-14T21:15:50Z")
The display definitely doesn’t look correct. Are you seeing any errors in the browser console? ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 14, 2020, 9:44pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/5 "2020-10-14T21:44:43Z")
Nothing in the log. Really looks like I have something configured wrong. It looks to go through the motions, even see the legend at the bottom expand. Just doesn’t show any data. Data is there in an export from the chart and the pens are there under Chart Settings. I haven’t been able to find any docs on it yet so I haven’t spent a ton of time on it… ---
**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\ **Post date:** [October 14, 2020, 10:01pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/6 "2020-10-14T22:01:43Z")
Docs are in progress for this component. They should be released at the same time as the official release. This is a curious display. I would guess there must be something rather unique about the data that this tag generates. If you don’t mind sharing, could you send me a direct message with a copy of the data export for this tag? I can look at it see if anything jumps out at me. ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 14, 2020, 10:21pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/7 "2020-10-14T22:21:07Z")
Sure can. Is there a super secret way for direct message that I’m not finding? ---
**Author:** ![Paul.Scott](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul.scott/32/4578_2.png) [@Paul.Scott](https://forum.inductiveautomation.com/u/Paul.Scott)\ **Post date:** [October 14, 2020, 10:31pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/8 "2020-10-14T22:31:22Z")
You guys should go through with the DMs you're planning, but I'm kinda wondering if what you're seeing is related to this: > [@8.1-rc2 Cannot pull tag history over gateway network](http://forum.inductiveautomation.com/t/8-1-rc2-cannot-pull-tag-history-over-gateway-network/39235/3): > > @mitchell-ACS, There have been changes to the licensing for the Tag Historian as of RC2 that will be in effect for 8.1.0. A Tag Historian license is now required for storing or querying history via Ignition or any 3rd party modules that use the Tag Historian APIs. Can you please confirm that both systems you are using for Tag History (central system and the remote system) have a licensed Tag Historian module or have the Tag Historian module in a Trial mode? Thanks, Garth To rule it out, are other historian components (i.e., Vision's Easy Chart) able to trend data points from those same points? ---
**Author:** ![Paul.Scott](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul.scott/32/4578_2.png) [@Paul.Scott](https://forum.inductiveautomation.com/u/Paul.Scott)\ **Post date:** [October 14, 2020, 10:32pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/9 "2020-10-14T22:32:22Z")
> [@bwirth](#): > > Is there a super secret way for direct message that I’m not finding? Yeah, click jball's profile image on one of his posts, and click on "Message" ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 14, 2020, 10:34pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/10 "2020-10-14T22:34:50Z")
I am able to use the time series chart in Perspective on the same points. (Only using the demo licenses at this point) ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 14, 2020, 10:36pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/11 "2020-10-14T22:36:40Z")
Apparently I’m too new. Won’t let me upload an attachment… Can do via email or something if you like. ---
**Author:** ![gnguyen](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gnguyen](https://forum.inductiveautomation.com/u/gnguyen)\ **Post date:** [October 19, 2020, 6:42pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/12 "2020-10-19T18:42:15Z")
Hi, Same here wit RC3 and using sample tags created by the quickstart example. No data plotted but in the sql tables and when export gin with csv… ;( ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 19, 2020, 6:55pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/13 "2020-10-19T18:55:21Z")
On mine, it turned out the control didn’t like the gateway name. I had dots (.) in the name and the control did not like that. I changed the name and it works as expected. Mr Ball was going to put in a ticket for the issue. ---
**Author:** ![gnguyen](https://avatars.discourse-cdn.com/v4/letter/g/41988e/32.png) [@gnguyen](https://forum.inductiveautomation.com/u/gnguyen)\ **Post date:** [October 19, 2020, 7:43pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/14 "2020-10-19T19:43:41Z")
That’s it! Same dot in the gateway’s name. Removed =\> okay. Many thanks for the tips 😉 ---
**Author:** ![code\_skin](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@code\_skin](https://forum.inductiveautomation.com/u/code_skin)\ **Post date:** [October 19, 2020, 8:18pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/15 "2020-10-19T20:18:57Z")
Thanks, this helped me as well. ---
**Author:** ![jball](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jball/32/11128_2.png) [@jball](https://forum.inductiveautomation.com/u/jball)\ **Post date:** [October 21, 2020, 7:35pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/16 "2020-10-21T19:35:26Z")
Just circling back… We’ve got an issue logged for this internally. Fix coming soon. ---
**Author:** ![bwirth](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@bwirth](https://forum.inductiveautomation.com/u/bwirth)\ **Post date:** [October 21, 2020, 8:03pm UTC](https://forum.inductiveautomation.com/t/bug-558-power-chart-not-charting/39322/17 "2020-10-21T20:03:54Z")
Thank you for the assistance.