# \[Bug\] How to write a quick and useful bug report

**URL:** <https://forum.inductiveautomation.com/t/bug-how-to-write-a-quick-and-useful-bug-report/20077>\
**Category:** Ignition Early Access\
**Created:** [October 10, 2018, 9:33pm UTC](https://forum.inductiveautomation.com/t/bug-how-to-write-a-quick-and-useful-bug-report/20077 "2018-10-10T21:33:01Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Tim.Johnson](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/tim.johnson/32/10597_2.png) [@Tim.Johnson](https://forum.inductiveautomation.com/u/Tim.Johnson)\
**Post date:** [January 21, 2025, 4:43am UTC](https://forum.inductiveautomation.com/t/bug-how-to-write-a-quick-and-useful-bug-report/20077/6 "2025-01-21T04:43:35Z")

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I know this is a very old thread, but it seems to be very relevant because I see countless [Bug Report] topics here in the forum that IA (sometimes) annotates with their corresponding number.

> [@Carl.Gould](#):
>
> See how we’re annotating the titles with numbers? Those correspond to IDs in our internal bug tracker.

And yet, @pturmel keeps chastising members for doing so.

> [@Error Updating Gateway User Roles](https://forum.inductiveautomation.com/t/error-updating-gateway-user-roles/101092/2):
>
> Sounds like a bug that should be reported to IA. (To IA support--this forum is not support.)

> [@\[Bug Report\] Gateway Project Launcher Sort Order on Date Incorrect](https://forum.inductiveautomation.com/t/bug-report-gateway-project-launcher-sort-order-on-date-incorrect/101124/2):
>
> Actual bugs need to be reported to IA support. This forum is not support.

> [@Reference tag with {PathToParentFolder} causes slowdown](https://forum.inductiveautomation.com/t/reference-tag-with-pathtoparentfolder-causes-slowdown/100338/2):
>
> Sounds like a bug that should be reported to IA support (this forum is not support). Please open a ticket there. Include a link to this topic in your ticket, and IA will update here, too.

I have logged issues to IA support many times and they continue to be a huge help, but the reason I (and others I presume) choose to post it here is because:

1. It's a minor issue that doesn't warrant a tech support inquiry
2. It could help others be aware that IA knows about it and is addressing it (I don't see any [Bug xxxx] topics that are started by someone in Support)
3. IA established the "precedent" with this post (even though it may have been more for the "Ignition Early Access" category)
4. IA continues to respond and update [Bug] references

I have no problem adhering to any IA request to do otherwise, so if someone from IA can set me straight, I more than welcome it.

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