# Bug - Ignition Designer unable to exit on second screen **URL:** \ **Category:** Ignition\ **Created:** [February 1, 2024, 4:42am UTC](https://forum.inductiveautomation.com/t/bug-ignition-designer-unable-to-exit-on-second-screen/85068 "2024-02-01T04:42:16Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Jack\_Petrapsch](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@Jack\_Petrapsch](https://forum.inductiveautomation.com/u/Jack_Petrapsch)\ **Post date:** [February 1, 2024, 4:42am UTC](https://forum.inductiveautomation.com/t/bug-ignition-designer-unable-to-exit-on-second-screen/85068/1 "2024-02-01T04:42:16Z")
Ignition Designer can't be closed if it's not on the primary display screen that was present at launch, as no buttons show on the exit dialogue. ![ignition_exit_popup_broken](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/2/a2926a6b41bbfefd9eb157742cca10d0c43dec4d.jpeg) This problem persists if the primary display changes. If laptop is disconnected from external display, ignition designer is now unable to be closed without terminating the process. **Ignition Platform** `8.1.26` OS: Windows 10 Pro Device: Dell Precision 5570 ---
**Author:** ![Roneil\_Sembrano](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/roneil_sembrano/32/47691_2.png) [@Roneil\_Sembrano](https://forum.inductiveautomation.com/u/Roneil_Sembrano)\ **Post date:** [February 15, 2024, 10:55pm UTC](https://forum.inductiveautomation.com/t/bug-ignition-designer-unable-to-exit-on-second-screen/85068/2 "2024-02-15T22:55:31Z")
Hi [Jack\_Petrapsch](https://forum.inductiveautomation.com/u/Jack_Petrapsch), This issue would be best handled by our support department. You can open up a support ticket and a support engineer can help troubleshoot your issue further. Here is the link to the support portal: [https://support.inductiveautomation.com/hc/en-us](https://support.inductiveautomation.com/hc/en-us)