# \[BUG\] Inductive University File Download: Access Denied Error **URL:** \ **Category:** Ignition\ **Created:** [July 15, 2024, 7:11am UTC](https://forum.inductiveautomation.com/t/bug-inductive-university-file-download-access-denied-error/93214 "2024-07-15T07:11:51Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![diamond](https://avatars.discourse-cdn.com/v4/letter/d/e79b87/32.png) [@diamond](https://forum.inductiveautomation.com/u/diamond)\ **Post date:** [July 15, 2024, 7:11am UTC](https://forum.inductiveautomation.com/t/bug-inductive-university-file-download-access-denied-error/93214/1 "2024-07-15T07:11:51Z")
Hello, I just want to report that **Inductive University** File Download is not working properly. Whenever I try to download an attached file I get an "_Access Denied_" error: [Inserting PyDataset Records into a Database Video at Inductive University](https://www.inductiveuniversity.com/videos/inserting-pydataset-records-into-a-database/8.1) Thanks!! ---
**Author:** ![Samuel\_Sueur](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@Samuel\_Sueur](https://forum.inductiveautomation.com/u/Samuel_Sueur)\ **Post date:** [July 15, 2024, 8:47am UTC](https://forum.inductiveautomation.com/t/bug-inductive-university-file-download-access-denied-error/93214/2 "2024-07-15T08:47:02Z")
FWIW, can confirm I also get the same error, even when logged in. ---
**Author:** ![justinedwards.jle](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/justinedwards.jle/32/37854_2.png) [@justinedwards.jle](https://forum.inductiveautomation.com/u/justinedwards.jle)\ **Post date:** [July 15, 2024, 9:40am UTC](https://forum.inductiveautomation.com/t/bug-inductive-university-file-download-access-denied-error/93214/3 "2024-07-15T09:40:05Z")
I believe the proper place to report this is here: training@inductiveautomation.com