# \[Bug\] Perspective app does not support downloading **URL:** \ **Category:** Ignition\ **Created:** [May 27, 2021, 6:46am UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178 "2021-05-27T06:46:18Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Adriaan.leRoux](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@Adriaan.leRoux](https://forum.inductiveautomation.com/u/Adriaan.leRoux)\ **Post date:** [May 27, 2021, 6:46am UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/1 "2021-05-27T06:46:18Z")
When using the system.perspective.download() to download files from the gateway, the app does not respond, this can however be done by using chrome on the mobile ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [May 27, 2021, 1:48pm UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/2 "2021-05-27T13:48:45Z")
What platform is your mobile device? Android or iOS? We’re tracking a known issue with iOS devices not allowing downloading. ---
**Author:** ![Adriaan.leRoux](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@Adriaan.leRoux](https://forum.inductiveautomation.com/u/Adriaan.leRoux)\ **Post date:** [May 27, 2021, 7:21pm UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/3 "2021-05-27T19:21:08Z")
This is on an Android. How can I help? ---
**Author:** ![betti.francesco](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/betti.francesco/32/6309_2.png) [@betti.francesco](https://forum.inductiveautomation.com/u/betti.francesco)\ **Post date:** [February 14, 2022, 4:10pm UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/4 "2022-02-14T16:10:56Z")
Hello, I’ve encountered the same issue, on version 8.1.12. I thought, Android app version is 1.0.3. I’ve wrapped the download inside a Python script and called within the onActionPerformed event of a button: the event is raised and the script is run without throwing any exception, but nothing is downloaded. Same thing works instead from the Chrome app. I thought it was a permission issue, so I’ve looked and found that the access to the file system is not mentioned in the available permissions, could it be because of that? ---
**Author:** ![jcoffman](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/jcoffman/32/6429_2.png) [@jcoffman](https://forum.inductiveautomation.com/u/jcoffman)\ **Post date:** [February 14, 2022, 4:15pm UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/5 "2022-02-14T16:15:16Z")
This was fixed in the mobile apps but requires Ignition 8.1.14+ and the mobile app version 1.0.2+ to work correctly as changes had to happen in both the mobile apps as well as perspective itself. > [@Ignition Perspective Mobile App Changelogs](https://forum.inductiveautomation.com/t/ignition-perspective-mobile-app-changelogs/37685/10): > > Release notes for version 1.0.2 (estimated release of January 25th) Android: 24: The system.perspective.download scripting function now prompts the native app to save the target file locally (requires the project is hosted on an 8.1.14+ gateway) iOS: 24: The system.perspective.download scripting function now prompts the native app to save the target file locally (requires the project is hosted on an 8.1.14+ gateway) 69: Fixed the padding of tables for iOS 15 which caused gaps on the… Hope that helps, Jonathan C ---
**Author:** ![betti.francesco](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/betti.francesco/32/6309_2.png) [@betti.francesco](https://forum.inductiveautomation.com/u/betti.francesco)\ **Post date:** [February 15, 2022, 4:30pm UTC](https://forum.inductiveautomation.com/t/bug-perspective-app-does-not-support-downloading/47178/6 "2022-02-15T16:30:56Z")
Perfect many thanks.