# Bug Report: Imported UDT's with a folder structure do not show up when trying to make new tag instances **URL:** \ **Category:** General Discussion\ **Created:** [August 28, 2024, 3:29pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275 "2024-08-28T15:29:17Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Daniel\_Whitlock](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@Daniel\_Whitlock](https://forum.inductiveautomation.com/u/Daniel_Whitlock)\ **Post date:** [August 28, 2024, 3:29pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/1 "2024-08-28T15:29:17Z")
I imported a folder of UDTs into a project, and I could not create a new tag instance with them: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/f/9f7a496418dfcecec909779abcf7a49da5978986.png) ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/4/7/4748bea26a42e3472c6564ac28f73a811b034529.png) When I renamed the folder they showed up: ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/9/0/90905d425e9303ccbfa304f6879889c2f571b0a6.png) However, when I tried to change the folder back to the original name, it did not show up and the new name persisted. I was also unable to see any of the actual data types to use them: Apparently I can only include 3 images, so you just have to trust me on this one I'm curious if anyone else is experiencing this, and if they have found a way to use the original name. ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [August 28, 2024, 3:31pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/2 "2024-08-28T15:31:27Z")
Have you tried hitting the little refresh button next to the provider selection? ---
**Author:** ![Daniel\_Whitlock](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@Daniel\_Whitlock](https://forum.inductiveautomation.com/u/Daniel_Whitlock)\ **Post date:** [August 28, 2024, 4:36pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/3 "2024-08-28T16:36:52Z")
I did, no luck. I also tried restarting the designer and re-importing the UDT's ---
**Author:** ![pturmel](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/pturmel/32/3295_2.png) [@pturmel](https://forum.inductiveautomation.com/u/pturmel)\ **Post date:** [August 28, 2024, 5:21pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/4 "2024-08-28T17:21:20Z")
Probably worth opening a ticket with IA. Might be corruption in your internal database, but might also be a bug worth reporting. ---
**Author:** ![Daniel\_Whitlock](https://avatars.discourse-cdn.com/v4/letter/d/8edcca/32.png) [@Daniel\_Whitlock](https://forum.inductiveautomation.com/u/Daniel_Whitlock)\ **Post date:** [August 28, 2024, 6:13pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/5 "2024-08-28T18:13:24Z")
I haven't dealt with this community much. I genuinely thought this was the place to report bugs. Is there somewhere else to look for that? ---
**Author:** ![michael.flagler](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/michael.flagler/32/26272_2.png) [@michael.flagler](https://forum.inductiveautomation.com/u/michael.flagler)\ **Post date:** [August 28, 2024, 6:37pm UTC](https://forum.inductiveautomation.com/t/bug-report-imported-udts-with-a-folder-structure-do-not-show-up-when-trying-to-make-new-tag-instances/95275/6 "2024-08-28T18:37:35Z")
Open a ticket with support here and they'll work with you on it: [https://support.inductiveautomation.com](https://support.inductiveautomation.com) More direct link: [https://support.inductiveautomation.com/hc/en-us/requests/new](https://support.inductiveautomation.com/hc/en-us/requests/new)