# \[BUG-Resolved\] Gateway Restore **URL:** \ **Category:** Ignition Early Access\ **Created:** [November 6, 2018, 6:04pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572 "2018-11-06T18:04:25Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![p\_hanson](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@p\_hanson](https://forum.inductiveautomation.com/u/p_hanson)\ **Post date:** [November 6, 2018, 6:04pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/1 "2018-11-06T18:04:25Z")
1. The behavior you unexpectedly encountered - Gateway Not Running. When I tried to restore Gateway backup from existing gateway, it went through most of the motions but is currently stuck on this: ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/3/356527932f86bdae7439af3f67a9c7aec776c630.png) 2. The behavior you were expecting to see - the gateway to restart as it has in the past when restoring a backup. 3. A list of the steps you took that exposed the issue: \*From Configure\>System Backup/Restore \*Restore Tab \*Selected file (file was from ignition v7.9.9, saved only moments before from gateway currently running on VM for plant operations) \*Clicked “Restore” \*Gateway shutdown, and then nothing… 4. A list of helpful information about the situation you were in, such as: Ignition version number 8.0.0-beta1 Browser and version number Chrome Version 64.0.3282.167 (Official Build) (64-bit) Java version number (build 1.8.0\_191-b12 ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [November 6, 2018, 6:10pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/2 "2018-11-06T18:10:59Z")
Can you upload the wrapper.log file, in the installation directory/logs? [https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/119/0/obtaining-ignition-logs](https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/119/0/obtaining-ignition-logs) ---
**Author:** ![p\_hanson](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@p\_hanson](https://forum.inductiveautomation.com/u/p_hanson)\ **Post date:** [November 6, 2018, 6:14pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/4 "2018-11-06T18:14:12Z")
Please see below: [wrapper.log](https://us1.discourse-cdn.com/inductiveautomation/original/2X/d/dba43ca542a8f1d5ab0f0f6eb58c0a627aa05034.log) (71.7 KB) ---
**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\ **Post date:** [November 6, 2018, 6:19pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/5 "2018-11-06T18:19:18Z")
> `INFO | jvm 2 | 2018/11/06 11:46:01 | I [Commissioning] [17:46:01]: Commissioning State updated from commissioning to needs_commissioning` It looks like the backup restore didn't forward you into the commissioning page, but if you go to localhost:8088 (or possibly localhost:8088/welcome) you should be able to complete commissioning and get your gateway fully up and running. ---
**Author:** ![ggross](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/ggross/32/12668_2.png) [@ggross](https://forum.inductiveautomation.com/u/ggross)\ **Post date:** [November 6, 2018, 6:21pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/6 "2018-11-06T18:21:12Z")
When setting up the gateway initially, was the default port set to 8088 or 80? It looks like after restore, the backup used reset the port for Ignition to be used to port 80. If the port changed from 8088 to 80 after the restore, there isn’t a way we have found to force a redirect to the new port Ignition is listening on. If you go to `http://localhost` you will be able to commision the gateway and continue using your deployed backup. ---
**Author:** ![p\_hanson](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@p\_hanson](https://forum.inductiveautomation.com/u/p_hanson)\ **Post date:** [November 6, 2018, 6:21pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/7 "2018-11-06T18:21:33Z")
![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/b/b14ed742bd5cbc08c86094927a400e220f35d7e2.png) ![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/1/1ec07690d86b21cb194b9faaece0630444336a4b.png) ---
**Author:** ![p\_hanson](https://avatars.discourse-cdn.com/v4/letter/p/b782af/32.png) [@p\_hanson](https://forum.inductiveautomation.com/u/p_hanson)\ **Post date:** [November 6, 2018, 6:25pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/8 "2018-11-06T18:25:31Z")
You sir are correct! It was an oversight on my part, please delete this as it is definitely not a BUG. ---
**Author:** ![cmallonee](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/cmallonee/32/6416_2.png) [@cmallonee](https://forum.inductiveautomation.com/u/cmallonee)\ **Post date:** [November 6, 2018, 6:51pm UTC](https://forum.inductiveautomation.com/t/bug-resolved-gateway-restore/20572/9 "2018-11-06T18:51:43Z")
Closed on November 6, 2018, 6:51pm UTC