# \[BUG\] Unable to download Designer Launcher

**URL:** <https://forum.inductiveautomation.com/t/bug-unable-to-download-designer-launcher/20578>\
**Category:** Ignition Early Access\
**Created:** [November 6, 2018, 7:15pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-download-designer-launcher/20578 "2018-11-06T19:15:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![atay](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/atay/32/6232_2.png) [@atay](https://forum.inductiveautomation.com/u/atay)\
**Post date:** [November 6, 2018, 7:15pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-download-designer-launcher/20578/1 "2018-11-06T19:15:01Z")

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Hello,

I thought this post would fit here as I am also sharing my very first impression. I cannot download designerlauncher.tar.gz

- Gateway is on Ubuntu 18.04 Desktop minimal installation,
- I have fired up the virtual machine to just try Ignition 8 beta, and I directly downloaded and installed the gateway as the very first step.
- I am using the same vm, and firefox web browser to try to download the launchers.
- I tried cancelling and re-downloading but it is stuck as seen in the screenshot below.

![](https://us1.discourse-cdn.com/inductiveautomation/original/2X/f/fee09cd1d0bb4be794cb5dcab2ac16efd1d45922.png)

- I have tried to download the designerlauncher.exe on my Windows 10 host machine and works properly. Now I am exploring it…

Please let me know if you need any more information on .tar.gz file or if you have a solution please share.

Thanks.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [November 6, 2018, 7:21pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-download-designer-launcher/20578/2 "2018-11-06T19:21:33Z")

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> [@atay](#):
>
> I thought this post would fit here as I am also sharing my very first impression. I cannot download designerlauncher.tar.gz

We'll keep track of this issue separately in case anyone else encounters it.

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<div class="post-metadata">

**Author:** ![atay](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/atay/32/6232_2.png) [@atay](https://forum.inductiveautomation.com/u/atay)\
**Post date:** [November 6, 2018, 7:27pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-download-designer-launcher/20578/3 "2018-11-06T19:27:32Z")

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Update:

I have downloaded Chromium to see if it is a problem with Firefox, and the link worked just fine when I have opened it with Chromium.

Second Update:  
I think it is not an ignition gateway problem but rather a firefox bug.  
Now that I have restarted the Firefox browser, the link also works fine. So, I think this can stay here if someone else needs to go through the same steps.

Thanks,

```
sudo snap install chromium
```