# \[bug\]Unable to import 7.9 project

**URL:** <https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464>\
**Category:** Ignition Early Access\
**Created:** [March 19, 2019, 7:27pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464 "2019-03-19T19:27:03Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 7:27pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/1 "2019-03-19T19:27:03Z")

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I have a project from 7.9.10 that’s unable to import into 8. When I try to import the .proj via gateway I receive a red error box: “Gateway reported that it could not import project”. However, the project does appear in the project list.

Is it alright if I send the project via email for a closer look?

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**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 7:29pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/2 "2019-03-19T19:29:30Z")

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I sent you a link you can use to upload the project.

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 7:31pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/3 "2019-03-19T19:31:04Z")

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Thanks Kevin. Uploaded.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 7:41pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/4 "2019-03-19T19:41:35Z")

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This project imported without issue for me. Can you make sure you’re on the latest build?

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 7:49pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/5 "2019-03-19T19:49:52Z")

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Definitely on the latest build. I upgraded this morning on that box from 3/13 build.  
I’ll try to to do a fresh install for now.

Oddly enough I don’t get any errors on my localhost (also running **b2019031902** )

I’m running windows 10 pro (no issues)  
remote server is Windows Server 2019 Standard (can’t import)

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 8:42pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/6 "2019-03-19T20:42:20Z")

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Update here; after performing a fresh install of today’s build I’m still unable to import that project on the server 2019 standard box.

Maybe it does work? The project appears in the project list but I get a red error right after the import.  
 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/2X/8/84c620df3957f59d5e99db78d10e6e497646990b.png)

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 8:44pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/7 "2019-03-19T20:44:23Z")

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Is there anything in your gateway logs?

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 8:47pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/8 "2019-03-19T20:47:32Z")

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There are lots of info messages about setting LastModification to “external”.

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [March 19, 2019, 8:49pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/9 "2019-03-19T20:49:52Z")

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@BumbleBeeTuna can you upload a full log export, or send it via PM?  
Also, I moved this issue into a different thread, since the root issue in the original thread was resolved.

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 9:02pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/10 "2019-03-19T21:02:29Z")

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Sent. (sorry, I responded the original thread accidentally).

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<div class="post-metadata">

**Author:** ![paul-griffith](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/paul-griffith/32/37249_2.png) [@paul-griffith](https://forum.inductiveautomation.com/u/paul-griffith)\
**Post date:** [March 19, 2019, 9:19pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/11 "2019-03-19T21:19:34Z")

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~~Do you have any antivirus or other software? The `Setting LastModification to "external"` lines mean just that - we’re detecting that the files have changed in an unexpected way, and it’s happening an awful lot on your system (unless you kept trying to import multiple times?)~~

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 9:21pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/12 "2019-03-19T21:21:40Z")

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> [@paul-griffith](#):
>
> The `Setting LastModification to "external"` lines mean just that - we’re detecting that the files have changed in an unexpected way, and it’s happening an awful lot on your system (unless you kept trying to import multiple times?)

That's not what's happening. It's the first time we've seen those files because it's an import; it's us writing back to the files with last modification details.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 9:23pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/13 "2019-03-19T21:23:10Z")

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Tomorrow’s build should actually log whatever error is happening on the gateway.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 8:52pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/14 "2019-03-19T20:52:16Z")

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Zip and upload them here if you can.

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 8:56pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/15 "2019-03-19T20:56:53Z")

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Sure. sending now.

Note timestamp: 16:23:49  
This was the first failed import which through errors. Subsequent imports didn’t seem to create those errors.

[Ignition-BHS-DEV\_Ignition\_logs\_20190319-1553.zip](https://us1.discourse-cdn.com/inductiveautomation/original/2X/5/50eff68b3aa88bc58e0dd479b9cc8f42924fbcd2.zip) (122.6 KB)

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 19, 2019, 9:25pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/16 "2019-03-19T21:25:12Z")

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I will report back tomorrow.

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 9:26pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/17 "2019-03-19T21:26:34Z")

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 19, 2019, 9:26pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/18 "2019-03-19T21:26:45Z")

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<div class="post-metadata">

**Author:** ![BumbleBeeTuna](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@BumbleBeeTuna](https://forum.inductiveautomation.com/u/BumbleBeeTuna)\
**Post date:** [March 20, 2019, 1:53pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/19 "2019-03-20T13:53:39Z")

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Hi Kevin, I just upgrade and imported with the same results (b2019032002). Does this suggest the issue is the OS?

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<div class="post-metadata">

**Author:** ![Kevin.Herron](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kevin.herron/32/7259_2.png) [@Kevin.Herron](https://forum.inductiveautomation.com/u/Kevin.Herron)\
**Post date:** [March 20, 2019, 2:17pm UTC](https://forum.inductiveautomation.com/t/bug-unable-to-import-7-9-project/23464/20 "2019-03-20T14:17:44Z")

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Can you attach your logs again?

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