# Call manager error Too Many Hops \[483\]

**URL:** <https://forum.inductiveautomation.com/t/call-manager-error-too-many-hops-483/63783>\
**Category:** Ignition\
**Tags:** ignition81\
**Created:** [September 6, 2022, 2:59pm UTC](https://forum.inductiveautomation.com/t/call-manager-error-too-many-hops-483/63783 "2022-09-06T14:59:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rfolkes](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@rfolkes](https://forum.inductiveautomation.com/u/rfolkes)\
**Post date:** [September 6, 2022, 2:59pm UTC](https://forum.inductiveautomation.com/t/call-manager-error-too-many-hops-483/63783/1 "2022-09-06T14:59:34Z")

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![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/a/4/a41f86155bdd663fbbee156b01ce26b6a4833934.png)

 ![image](https://us1.discourse-cdn.com/inductiveautomation/original/3X/8/8/889cc1e730f53bad610956ed04b39c8e9dc5c716.png)

Have the voip provider Callcentric registered but getting this too many hops message.  
Can’t seem to find anything in forums regarding this error.

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**Author:** ![Gurnur\_Rai](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/gurnur_rai/32/38600_2.png) [@Gurnur\_Rai](https://forum.inductiveautomation.com/u/Gurnur_Rai)\
**Post date:** [September 15, 2022, 5:52pm UTC](https://forum.inductiveautomation.com/t/call-manager-error-too-many-hops-483/63783/2 "2022-09-15T17:52:57Z")

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Looking at the error it doesn’t seem like Ignition is causing the error, after searching about this Error on the Google I found that the call hops through too many servers before failing. So it might be worth contacting your VOIP provider (Callcentric) and see if they have any information regarding what maybe causing this error, and why the calls have been rejecting?

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**Author:** ![rfolkes](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@rfolkes](https://forum.inductiveautomation.com/u/rfolkes)\
**Post date:** [May 3, 2023, 4:24pm UTC](https://forum.inductiveautomation.com/t/call-manager-error-too-many-hops-483/63783/3 "2023-05-03T16:24:18Z")

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I never was able to get this figured out with callcentric and went with another provider.