# Cannot list connected clients - Ignition v7.9.4

**URL:** <https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281>\
**Category:** Ignition\
**Created:** [June 3, 2020, 9:22am UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281 "2020-06-03T09:22:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![szcz](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@szcz](https://forum.inductiveautomation.com/u/szcz)\
**Post date:** [June 3, 2020, 9:22am UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281/1 "2020-06-03T09:22:55Z")

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Hello all,  
In Ignition 7.9.4, I have problem to list who has which application launched. I would like to check if some people aren’t using a “guest” account:

 ![vision_clients_loading_stuck](https://us1.discourse-cdn.com/inductiveautomation/original/2X/5/550920a5e902ab0848358774eb3f7858a1e907be.png)  
…this has been shown for like last 20 minutes.  
…has any of you ever faced this problem? Did you solve it?

Thank you, take care

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [June 3, 2020, 2:13pm UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281/2 "2020-06-03T14:13:59Z")

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Do you have a lot of clients connected? I’m pretty sure we’ve improved the loading of pages like that since 7.9.4, which is almost 3 years old.

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**Author:** ![szcz](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@szcz](https://forum.inductiveautomation.com/u/szcz)\
**Post date:** [June 3, 2020, 2:16pm UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281/3 "2020-06-03T14:16:41Z")

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Hello Kathy,

peaks are 60-70 clients connected simultaneously. Usualy around 50 (and with 50 clients, the problem is still the same). In other location, we have Ignition v7.9.10 and it lists clients immediately with no problem. The amount in the other location is also around 50.

Is that too much?

Thanks,take care.  
SZCZ

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**Author:** ![KathyApplebaum](https://sea1.discourse-cdn.com/inductiveautomation/user_avatar/forum.inductiveautomation.com/kathyapplebaum/32/7261_2.png) [@KathyApplebaum](https://forum.inductiveautomation.com/u/KathyApplebaum)\
**Post date:** [June 3, 2020, 2:39pm UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281/4 "2020-06-03T14:39:46Z")

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Yeah, sounds like you need to upgrade to a newer version of 7.9.

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**Author:** ![szcz](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@szcz](https://forum.inductiveautomation.com/u/szcz)\
**Post date:** [June 4, 2020, 7:38am UTC](https://forum.inductiveautomation.com/t/cannot-list-connected-clients-ignition-v7-9-4/35281/5 "2020-06-04T07:38:05Z")

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Duly noted. Thank you for your feedback. Take care.